Sales Engineer, Channel Partnerships
Yelp
Summary
As a leader in connecting people with great local businesses, Yelp partners with a growing network of small and mid-size media agencies that provide advertising and marketing services on behalf of local businesses. These Channel Partners rely on Yelp's suite of APIs to build scalable, high-performing solutions for their clients.
We're seeking a motivated and technically sharp Sales Engineer to serve as the primary technical resource for Yelp's Channel Partner ecosystem. In this role, you'll work directly alongside Channel Partner sales reps and their agency clients to support the integration of Yelp's Reporting API, Leads API, and Ads API. You'll be the bridge between Yelp's technical capabilities and the scrappy, fast-moving agencies that depend on them to deliver results for local businesses.
We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.
What you'll do:
- Serve as the primary technical sales resource for Yelp’s Channel Partner account reps, engaging agency clients throughout the API integration process from initial scoping to successful implementation.
- Guide small and mid-size media agencies through the setup and adoption of Yelp's Reporting API, Leads API, and Ads API, ensuring a smooth and efficient onboarding experience.
- Work directly within technical environments to troubleshoot and resolve complex integration issues.
- Collaborate with Channel Partner GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
- Act as the voice of the Channel Partner, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
- Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.
What it takes to succeed:
- 5+ years of relevant experience in Solutions Engineering, Sales Engineering, or a similar technical client-facing role, ideally working with small to mid-size businesses or agencies.
- Hands-on experience supporting API integrations, with a strong understanding of API best practices, authentication patterns, and common integration challenges.
- Strong communication skills, with the ability to translate complex technical concepts for non-technical agency stakeholders and collaborate effectively with sales teams.
- A proactive, solutions-oriented mindset — you don't wait for a runbook to exist before solving a problem.
- Proven ability to manage multiple client integrations simultaneously in a fast-paced, ambiguous environment.
- Experience coding in or working alongside teams using SQL, JavaScript, or similar languages.
Preferred experience:
- Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases.
- Experience working with or supporting media agencies or channel partners in a technical capacity.
- Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms.
- Prior experience in a channel or partner-facing role, where you were supporting a third party (e.g., an agency or reseller) rather than a direct end client.
- Comfort operating in a startup-like or high-growth environment where processes are still being built.
What you'll get:
- Effective your first day: Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Compensation range for this position is $106,000 - $179,000 annually. You may also be offered a bonus and benefits.