Program Manager, Vendor Management and Mapping Operations
Waymo
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
You will:
- Build strong relationships with and drive operational excellence across the vendor teams, including ensuring SLAs are met, ramping up vendor operations, facilitating business reviews, and resolving day-to-day operational issues/ escalations
- Partner with cross-functional teams (Engineering, Operations & Product) locally and globally to drive continuous vertical and horizontal improvements at scale
- Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures
- Lead large strategic initiatives involving tooling, process, policies and infrastructure that help scale the organization
- Synthesize analysis to deliver actionable, insightful, data-driven recommendations (e.g., cost-benefit, quality- impact analysis)
- Monitor, measure and communicate project progress and team performance to program teams, executives and other sponsors
You have:
- Bachelor's Degree in technical or business discipline
- Overall 8+ years of work experience managing large-scale and dynamic programs/ projects
- Experience working with and managing scaled vendor operations teams
- Proven collaboration and communications skills working with globally distributed teams and multiple stakeholders
- Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
- Strong analytical skills and familiarity with data analysis
We prefer:
- Experience leading contract and budget negotiations
- Experience leading successful operational transformations (Lean/ Six Sigma experience a plus!)
- Strong technical skills - able to work closely/ credibly with highly technical Engineering teams
- Familiarity with Dremel/ SQL scripts
Travel requirements (if applicable):
- Ability to travel to the US as needed
The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
