Your space-enabled career begins here

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

You will report to the Head of Fleet Response and can be based in Mountain View, CA; San Francisco, CA; Los Angeles, CA; Phoenix, AZ or Austin, TX.

In this role you'll:

• Develop standard operating and change management processes
• Liaison with teams to ensure the right processes and escalation paths are in place
• Lead the change management and communications strategy for complex business-driven vendor operations programs, assessing the needs of the project, developing and getting agreement, implementing plans, and tracking effectiveness.
• Work with partners to ensure the successful evolution and execution of Waymo programs.
• Work on a revolving set of high impact priorities and projects.
• Contribute to programs by developing and realizing overall operations strategy, defining scope of work, understanding requirements, implementing new processes, and contributing to ongoing operational process improvements.
• Lead regular internal business reviews and partner with cross-functional teams both locally and globally to improve against topline metrics.

At a minimum we'd like you to have:

• Bachelor's degree, or in lieu of a degree, an additional 4+ years of work experience with program management in operations, strategy, and planning
• At least 7+ years of experience in operations, management consulting, strategy, vendor management, or relevant outsourcing engagements
• Experience driving complex projects
• Change management experience in collaboration with cross-functional teams
• Strategy, project management and data analysis experience
• Ability to travel 10-25% as business demands

It's preferred if you have:

• Masters or MBA degree
• 8+ years of experience in operations, management consulting, strategy, vendor management, or relevant outsourcing engagements
• Ability to work with and align executive partners across a diverse geographic and functional landscape.
• Certification in Lean (Six Sigma Belt or similar), or Project Management (PMP or similar)

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