Operations Intern, UK
VOI Technology
Operations Intern, UK
We usually respond within two weeks
YOUR MISSION AT VOI
We’re looking for an enthusiastic Operations Intern to support our dynamic Operations team at Voi. You’ll have the opportunity to take ownership of exciting projects, collaborate with passionate professionals, and contribute directly to the success of our mission to redefine urban transportation.
WHAT YOU NEED TO EMBARK
As an integral part of our team, you’ll gain hands-on experience in solving operational challenges while driving tangible results for Voi’s rider experience. You’ll work closely with Operations Managers and Associates to improve the quality of service and expand Voi’s presence across the city. Here’s a look at your day-to-day:
- Take ownership of projects aimed at improving service delivery and help us hit key daily targets
- Improve parking site coverage by identifying and validating parking locations both virtually and on-site within Voi’s operational zones
- Support City Success Managers in managing complex approval processes for validated parking sites
- Contribute to area expansion efforts, collaborating with local council authorities to expand Voi’s operational zones
- Handle and respond to data requests from Transport for London (TfL) and borough information requests
- Conduct rider interviews to gather valuable insights into user experience and identify areas for improvement
- Who You’ll Work With:
- Operations Associates and Managers – Collaborate with a motivated team to deliver results
- City Success Managers – Work closely to manage key tasks and expand operational zones
- Fleet Managers and Team Leads – Support the operational side of our fleet to ensure everything runs smoothly
WHAT YOU NEED TO EMBARK
- Operations Associates and Managers – Collaborate with a motivated team to deliver results
- Passion for new mobility solutions – You’re eager to learn and excited to tackle operational challenges
- Education: You have a Bachelor’s or Master’s in Business, Economics, Engineering, or a similar field
- Experience: At least 1 year of relevant experience and proficiency in G-Suite and MS Office tools
- Analytical mindset: You’re comfortable working with larger datasets and analyzing data to make informed decisions
- Fluency in English – Strong communication skills are essential
Advantageous Criteria (non-essential, but desirable):- Experience within the micromobility sector or directly with e-scooters
- Proficiency in data analysis tools such as SQL, Tableau, PowerBI or Metabase
- Experience of working with light electric vehicles or shared mobility
- Experience within the micromobility sector or directly with e-scooters
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
- Join the #1 micromobility company in Europe and one of the fastest growing scaleups
- Work with inspiring, motivated and fun colleagues toward a common goal
- Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
Are you ready to become a Voiager?
- Business area
- Business Operations
- Role
- Operations
- Locations
- London Office
- Employment type
- Internship
London Office
About Voi Technology
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 100,000+ vehicles in 100+ towns and cities across 12 countries, serving 7+ million riders with over 300+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
Operations Intern, UK
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