Operations Manager
VOI Technology
Operations Manager
We usually respond within two weeks
Since 2018, Voi has been on a mission to create safe, sustainable, and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in more than 100 cities and towns with over 125 MILLION rides to date. It has been a fantastic journey and we have no intention of stopping now! With the expansion of our operations in France, we are now looking for an Operations Manager.
Do you want to be a part of shaping the future of micromobility? Here’s your chance to join the Voiage of a lifetime!
YOUR MISSION AT VOI
As an Operations Manager, you will be accountable for a specific region's commercial and operational performance. You will have overall responsibility for all commercial activities for a set of cities within your country. Your specific responsibilities will include:
- Working closely with the Country Manager to set the strategy for success and associated targets across your cities
- Working closely with Public Policy and Partnerships teams on business development initiatives to ensure compliance with city regulations and increase Voi's footprint across your market, and ensure long-lasting relationships and increase Voi footprint
- Working closely with central growth teams on pricing and product strategy, ensuring we optimise for growth and profitability whilst meeting our policy and city stakeholder goals as well as being responsible for city-level P&Ls within your region
- Where they exist, working closely with competitors operating in the cities we operate to strengthen footprint and compliance
- Leveraging data and analytics to optimise performance across key metrics around scooter utilisation, fleet management, and overall operational efficiency
- Proactively spotting opportunities for improvement and optimisation and leading projects to drive the necessary change
- Participating in pre-tender and tender work to ensure we are best positioned to win
WHAT YOU’LL NEED TO EMBARK
- 3-5+ years of experience in operations, strategy, consulting, or a hyper-growth start-up environment
- Proficiency in tools such as G-Suite and MS Office. You are very comfortable working with and analysing large data sets
- Experience in leading large cross-functional teams as part of complex internal or external project management
- Experience working with and effectively influencing external stakeholders, such as partners, government and media
- Experience working closely with a P&L, budgets, and business cases
- Bachelor or Master of Science in business, economics, engineering or similar would be ideal
- Fluency in English and French is a must
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow professionally and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
- Join Europe's #1 micromobility company
- Get “skin in the game” through our employee options program and play a crucial part in maximising VOI’s global revenue
- Have a direct impact on our continued success and the development of the micromobility industry in France.
- Work with inspiring, motivated, and fun colleagues towards a common goal.
- Business area
- Business Operations
- Role
- Operations
- Locations
- Paris Office
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Our values
Push boundaries - Dare to design the future of mobility
Build with empathy - Create long-lasting, sustainable impact
Ride together - Collaborate with the ambition of changing the world
About Voi Technology
Founded in 2018, Voi is a Swedish micromobility company offering e-scooter and e-bike sharing in partnership with towns, cities and local communities. We believe e-scooters can play a central role in changing how people move in our towns and cities in the future. We want to ensure that the micromobility transformation happens the right way - through real innovative technology, open and transparent dialogue with towns, cities and governments and by adapting our products to local needs. Voi’s holistic Environmental Action Plan tackles emissions and promotes renewable energy use and circularity along its supply chain.
Voi operates in over 100 towns and cities across 12 countries. It is headquartered in Stockholm and employs around 1000 people. To date, Voi boasts more than seven million riders and has served more than 180+ million rides.
DIVERSITY MATTERS
We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more. Regardless of your gender, background, or sexual orientation, we welcome applications from whoever you are including those actively serving as a Reservist or those who have served in the military and their spouses - what’s important for us is what skills and value you can bring to the Voi team. And of course that you’re a great Voi culture add! Therefore we actively discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
Operations Manager
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