One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
As the Network Administrator, you will provide support services to internal staff, network operators, and external vendors for new installations and ongoing maintenance of currently deployed networks and perform onsite evaluations and troubleshooting of deployed networks. You will also provide phone support for new installation and break/fix dispatches. You will collaborate with Project Managers, Customers, and Vendors in the planning and deployment of Wi-Fi networks. You will also aid with configuring equipment scheduled for upcoming installations.
The day-to-day
see above
What you'll need
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2+ years of experience supporting both wired and wireless (Wi-Fi) networks.
2+ years of experience in a 24x7 call center at a Tier 3 support level.
Strong understanding of DNS, Firewall, Routing/tunneling, TCP/IP, VLAN, and Wi-Fi protocols and technologies.
Demonstrated knowledge of routing, switching and Wi-Fi devices
Demonstrated Ability to operate with a high degree of interpersonal flexibility and handle multiple projects simultaneously under pressure and meet goals/deadlines.
Excellent PC Software skills in Microsoft Excel, Word, and PowerPoint as well as experience with reporting tools
Excellent verbal and written communication skills
Travel up to 10%
What will help you on the job
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Previous experience supporting FortiGate, Cisco, HP, MikroTik, Ruckus, Aruba in a large-scale enterprise situation.
Bilingual (English and Spanish)
BS or equivalent experience
Cisco Certified Entry Networking Technician (CCENT)
Cisco Certified Network Associate (CCNA)
CompTIA Network + Certification
Salary range
$66,500.00 - $105,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $83,000.00- $124,000.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
