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Strategy & Operations Associate Principal, Global Operations



New York, NY, USA
Posted on Saturday, July 17, 2021
<p> <span style="font-weight:400;">Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.</span> </p> <p> <span style="font-weight:400;">Global Operations works across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world. As a Strategy &amp; Operations Associate you will join one of our central teams (TaaS, Driver, Strategic Operations, or Support Operations) and contribute to a diverse array of projects directly impacting Via’s operations. You’ll own real business outcomes, generate data-driven insights, build analyses, develop and execute operational processes, and launch new products and features. You will gain broad exposure to all facets of our business and will regularly collaborate with financial analysts, product experts, engineers, and data scientists to achieve core strategic goals. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.</span> </p> <p> <strong>What You'll Do:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Collaborate on setting weekly, monthly, quarterly and annual goals and developing strategies to achieve them</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborate cross-functionally with executive leaders and stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations and Growth teams</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Conduct in-depth analyses to uncover trends and insights that inform decisions about strategic priorities and opportunities</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Design and execute data-driven experiments geared towards improving engagement with Via’s products and offerings</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Contribute to product development and launch, both internal and consumer-facing, to optimize performance and efficiency</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Work with external partners to achieve Via’s growth and operational objectives</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Build and tap into Via’s in-house operational knowledge base to help operators get the most out our technology, connecting our partnerships business to our operational know-how and expertise</span></li> </ul> <p> <strong>Who You Are:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Organized and independent; a self-starter who is comfortable taking on significant responsibility and can quickly learn and apply new skills</span></li> <li style="font-weight:400;"><span style="font-weight:400;">“Ops” mindset; as excited to roll up your sleeves and implement a new solution as you are to crunch the numbers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Problem solver; you don’t accept the status quo and are always looking for creative solutions and opportunities for continuous improvement</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience with technical tools (e.g., Excel, Tableau, SQL) and excited to continue developing this skill set</span></li> <li style="font-weight:400;"><span style="font-weight:400;">User-focused and empathetic, driven to deliver exceptional experiences for customers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Possess the interpersonal skills to work quickly across multiple teams, geographies, and stakeholders</span></li> <li style="font-weight:400;">Bachelor’s Degree with a record of exceptional academic achievement</li> </ul> <p> <strong>Compensation and Benefits:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Salary Range: $85,000-$110,000</span></li> </ul> <div> <p><span style="font-weight:400;">We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides </span><em><span style="font-weight:400;">everyone</span></em><span style="font-weight:400;"> with accessible, efficient, and affordable ways of getting around.</span></p> <p><span style="font-weight:400;">We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.</span></p> <p><span style="font-weight:400;">Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.</span></p> <p><span style="font-weight:400;">Ready to join the ride?</span></p> <p><em><span style="font-weight:400;">Via is an equal opportunity employer.</span></em></p> </div>
Via is an equal opportunity employer.
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