Earner & Marketplace Operations Manager
Uber
About the Role
We’re looking for an impact-driven and collaborative Earner & Marketplace Operations Manager to help shape the future of ourGrocery & Retail business in Chile—one of Uber’s fastest-growing markets.
In this role, you’ll design and execute high-impact initiatives that keep our marketplace running efficiently by balancing supply and demand in both the short and long term. You’ll work deeply with data, partner closely with local and regional teams, and lead projects that directly influence pricing, user behavior, and product operations.
This role is ideal for someone who thrives at the intersection of **strategy, data, and execution**, and is excited to drive meaningful results in a fast-paced, dynamic environment.
What You’ll Do
- Own and execute marketplace strategies that impact pricing, courier lifecycle management, geographic coverage, and product configuration—helping make our platform smarter and more efficient.
- Analyze large and complex datasets to uncover trends, build predictive models, and generate actionable insights.
- Build tools and dashboards that provide visibility into performance and support scalable operational excellence.
- Collaborate cross-functionally with local operations, regional strategy, product, and commercial teams to drive projects from idea through execution.
- Balance long-term planning with day-to-day operational execution to ensure sustained marketplace health.
Basic Qualifications
- At least 3 years of experience in operations, consulting, startups, or other analytical roles.
- Fluency in both Spanish and English.
- Strong analytical skill set, including Excel or Google
- Sheets, and SQL or other data-querying tools.
- Ability to break down complex problems and translate them into clear, scalable solutions.
Preferred Qualifications
- A strategic mindset paired with a strong bias toward action—you’re comfortable zooming out to see the big picture and diving into details when needed.
- A proactive, ownership-driven approach: you take initiative, move quickly, and deliver with high standards.
- Experience working cross-functionally and influencing without formal authority—you collaborate effectively across teams.
- Genuine interest in marketplace dynamics and how product, data, and operations work together.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
