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About the Role

The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, our France electrification business development team focuses on reaching our ambitious electrification targets: 0% diesel by 2024 and 50% electric vehicles by 2025 in France. Keep reading if you would be interested in joining our team!

What the Candidate Will Do

1. Provide high quality support to clients
2. Meet sales or revenue generation goals
3. Sell to, onboard, and manage relationships with clients
4. Engage in lead generation or prospecting
5. Uncover prospects’ business challenges and highlight the business’ value proposition
6. Communicate with clients over various mediums
7. Identify best practices for sales
8. Communicate and engage with external stakeholders
9. Support team with campaign and/or prioritization management
10. Partner with internal teams to drive business recommendations
11. Sell to or manage large or high revenue segments
12. Upskill team members through consolidating best practices (e.g., SME, Product Strategy, and local expertise)
13. Partner with internal stakeholders to resolve or escalate client concerns & outages
14. Analyze and track trends & issues
15. Collaborate with Sales and/or Ops team to upsell, upskills, and provide product recommendations to drive sales
16. Identify and recommend new programs based on data
17. Demonstrate strong product knowledge

Basic Qualifications

1. Full proficiency in French and English
2. Intermediate project management skills
3. Proficiency in Google Suite
4. Data analysis
5. Communication
6. Customer Centricity
7. Executional Excellence
8. Problem-Solving
9. Stakeholder Management
10. Teamwork
11. Planning & Organizing
12. Develops and Coaches
13. Project management experience
14. Account management experience

Preferred Qualifications

1. SQL knowledge

2. One year as SME or BDS in the FR Driver Team / Clean Air

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.