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About the Team

The US&C Mobility business is Uber's largest business and a key driver of company profitability. Even with strong penetration today, there is still plenty of room to grow, both by strengthening our core business and by explanding into new SAMs.

The Marketplace team is critical to the Uber Mobility business. As a key member of the US & Canada Mobility Management team, you will act as a thought partner to the US Core GM business and the broader US&C Mobility Leadership team. This is a high-visibility leadership role with a broad set of responsibilities.

About the Role

The Head of Marketplace plays a pivotal role in shaping the future of Uber Mobility. You’ll be the force behind a strong, balanced marketplace, one that fuels growth and elevates the experience for both riders and drivers. From uncovering insights to influencing product strategy to building scalable tools and processes, you’ll help create the conditions for a vibrant, efficient marketplace.

As Director, you’ll lead the KPIs that define marketplace performance pricing, health, reliability, incentives, surge strategy, matching, and fares. The role demands technical chops, a builder’s mindset and an operator’s discipline.

What You’ll Do

Create Marketplace Strategy

• Set a clear vision and roadmap for the Marketplace that guides the team’s long-term direction
• Translate Uber’s broader goals into an actionable operational strategy with clear objectives
• Use insights from rider and earner behavior to shape the regional marketplace strategy
• Partner with tech teams to design solutions that strengthen markets and products
• Define the priorities and scope for the sub-teams within the function

Support Marketplace for Growth Bets

• Partner with growth bet leaders and build marketplace architecture for new SAMs that we plan to build for
• Defining scale-up strategies, experimentation plans, pricing and incentive models, and early operating playbooks that allow Uber to enter and scale categories with clarity and speed
• Drive the success of growth bets marketplaces through tight performance tracking, rapid issue resolution, and strong cross-functional alignment, ensuring new SAMs reach product-market fit, deliver healthy unit economics, and integrate seamlessly into the broader Mobility business

Marketplace Execution & Optimization

• Lead key initiatives across pricing, incentives, matching, and marketplace health
• Improve throughout/ ROI by applying global and local best practices
• Collaborate closely with Product and Tech to optimize marketplace parameters and build better tools
• Standardize processes and drive throughput gains through local optimizations and new tech

Leadership & Stakeholder Management

• Lead and develop a high-performing team, setting a high bar for impact
• Foster a culture focused on growth, ownership, and continuous improvement
• Work closely with cross-functional partners to pursue high-value opportunities
• Navigate a matrixed environment with strong, solutions-oriented stakeholder management

What You’ll Need:

Basic Qualifications

• 10+ years of relevant experience crafting strategy, building products, running operations in consulting, analytics, tech, or related field
• 5+ years of people leadership experience

Preferred Qualifications

• Exhibits exceptional business judgment and critical thinking, using data to identify top priorities and shape strategic direction
• Brings deep analytical strength, including quantitative analysis, modeling, experimentation, and insight generation
• Thinks strategically with a clear grasp of the operating environment, anticipating challenges and maintaining a competitive edge
• Solves complex problems by diving into data to understand rider and earner behavior and uncover what drives engagement
• Operates with executional excellence, building effective roadmaps and delivering high-quality launches, fixes, and processes
• Drives growth creatively through experimentation, iteration, and a data-driven mindset.
• Leads and develops teams with high energy, empathy, and strong EQ, while navigating cross-functional environments and building trusted partnerships
• Influences effectively, communicates clearly, embodies Uber’s values, and brings a resilient, GoGetIt mindset focused on winning for the people we serve

For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.