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About the Role

Uber sends billions of messages to our users across channels such as Email, Push, SMS, WhatsApp, and in-app surfaces, through an internally built CRM system. Today, much of our marketing work, including audience selection, content design, campaign setup, performance review, are manual.

We're looking for a Senior Product Manager to drive the development of AI-driven tools and systems that reduce manual work, surface intelligent insights, and improve operational efficiency for marketers at scale. You'll work closely with Engineering, Data Science, Marketing, and Legal teams to ensure we build responsible and impactful AI solutions that transform how Uber markets to its users.

What the Candidate Will Need

1. Build tools to increase efficiency of marketing teams e.g., content review co-pilot for content quality, automated visual quality checks, etc.
2. Develop intelligent assistants that help marketers identify new opportunities (e.g. segments we don’t communicate with today, trending issues that can resonate with customers, etc.)
3. Evangelize the use of AI in marketing within Uber and help drive adoption across global teams.
4. Partner with Marketing, Product, Legal, and Operations teams to understand pain points and define high-impact AI use cases across content generation, creative review and campaign planning
5. Prioritize across a broad set of stakeholders and use data to drive product decisions and trade-offs.
6. Develop a vision and roadmap, plan deliverables, design, and launch products that are scalable, secure, and privacy-safe.

---- Basic Qualifications ----

1. Bachelor's degree in Computer Science, Engineering, or a related technical field.
2. 8+ years of product management experience, including launching 0-to-1 products.
3. Hands-on experience building or working with AI/ML-based platforms
4. Basic understanding of how Marketing Tech (Email, Push, SMS) works.
5. Strong analytical and problem-solving skills
6. Demonstrated ability to lead cross-functional teams, prioritize based on business impact, and communicate clearly with stakeholders at all levels.

---- Preferred Qualifications ----

1. Master’s degree in Computer Science, Engineering, or an MBA.
2. Expertise with Digital Marketing / CRM space
3. Deep knowledge of the industry trends in Gen AI

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.