Regional Operations Analyst
Uber
#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts!
About The Team
Grocery & Retail is a startup within Uber, a team focused on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... We are creating something brand new! Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we’re able to solve them because we deeply care. #BuildwithHeart.
About The Role
Join our Global Catalog Ops team as a Sr. Brand Owner Catalog Manager, where your primary goal and responsibility will be leading initiatives related to the completeness and quality of the catalog of brand Manufacturers (or CPGs), which is critical for many aspects of the business, such as customer experience, promotions, and reporting of sales and campaign performance, among others. For this, you will lead projects to define methodologies and processes for accurately assigning products to their respective brand Manufacturers as well as initiatives to collect product content data to build and maintain Manufacturer catalogs, completed and updated.
Your role will be to ensure the catalogs of the main CPGs meet all business needs in terms of attribute completeness and freshness by defining KPIs, running initiatives to increase coverage, and working with third parties, Uber teams, and CPG teams to ensure the data ingestion and maintenance process is optimal for all parties.
Your Impact in Role:
- Analytical Work & Process Improvement: Own and continuously enhance catalog reporting for APAC, ensuring data accuracy, performance insights relevance, and proactively identifying gaps, automation opportunities, and process improvements across catalog and reporting workflows.
- Client-Facing: Build strong, trusted relationships with CPG brands across APAC, acting as the key bridge between external partners and internal teams to onboard advertisers, collect accurate product content (e.g., barcodes, updates), and drive catalog and reporting excellence.
- Cross-Functional Collaboration: Collaborate closely with Sales, Commercial, and cross-functional teams to align catalog and reporting processes with client goals, solve data pipeline challenges, and design better workflows that support CPG onboarding and engagement.
- Global Influence: Represent APAC needs within global forums, providing feedback to influence product development, ensure regional consistency in processes, and champion improvements that raise the bar for catalog quality and advertiser success.
The Experience You’ll Bring:
Analytical Expertise: A sharp analytical edge, with experience as an Analyst, Category Management, or Consulting. SQL skills, a proven ability to leverage data for process improvements, insights, and operational excellence is also required.
Stakeholder Engagement: Natural relationship builder who can confidently engage senior external stakeholders, thrive in cross-functional teams, and stay cool navigating fast-paced, ambiguous environments.
Clear Communication: A strong communicator who can break down complex data and product concepts into clear, actionable conversations for both internal and external partners.
Growth Mindset: A self-starter mindset, leading initiatives that drive KPIs, prioritize business opportunities, and bring bonus experience across Ads, e-commerce, or APAC markets (Australia, Japan a plus).
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
