Your space-enabled career begins here

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Team

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About the Role

Uber technology has revolutionized the way people move. Now, we’re doing the same for the freight industry. With clear, upfront pricing and outstanding visibility, partners will always have the information needed to make the right business decisions. We’re taking logistics in a new direction. With leading technology, greater visibility, and more opportunities, both shippers and carriers win. Our streamlined workflow and 24/7 support keeps businesses rolling, quickly, and efficiently. This is why we are hiring more people to be part of our Uber Freight team.

Your Impact in Role:

• You are at the forefront solidifying to be a brand not only known for its amazing product, but for its incredible customer service. You will deliver only the best customer service for support platforms: email, live chat/ instant messaging and phone.
• You are that charming, natural problem-solver our customers will love. You understand them and will do your best to reach the resolution needed. You are the reason that customers will rave about our brand and will advocate for us to get more people to be users of Uber Freight.
• You are high-reaching, not only for the company and our vision, but also for your career. As you grow within the organization, you proactively share how you think we could improve the way we do things and drive these changes - after all, in Uber, we adopt new ideas and constant change.

The Experience You’ll Bring:

• Word and tech savvy. Our customers will appreciate having you as their specialist, as you are confident and knowledgeable of the product. This makes you outstanding to exchange information with.
• High proficiency using computers (typing, quickly navigating between various tools) and softwares
• Willingness to work in a team, contributing to a harmonious work environment where people learn from one another and continuously improve processes on behalf of users

What's in it for you

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the outstanding team we’ve built. The driver behind all of our growth, our high-reaching and innovative brand, and the groundbreaking technology we bring to life is the people that make Uber, #OneUber.

Doing the best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support health and wellbeing. These benefits have been designed with # OneUber in mind, supporting the whole you and the way that you work best.

• Personal health and wellbeing - HMO coverage for you and your eligible dependents. Receive a monthly wellbeing allowance to use throughout the year across a range of items including; gym / fitness memberships, mindfulness apps, fitness equipment, and more.
• Family comes first, and our paid parental leave (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement).
• When in the office, we have an amazing range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch and find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.

The benefits mentioned here, to the extent they are in addition to those minimum statutory requirements, are provided at Uber’s sole discretion and are subject to change in the future. Terms and conditions may apply to each benefit.

Unsure if this role is the right fit for you?

We encourage you to review the details of the job role and envision how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we encourage you to apply to explore opportunities within Uber.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.