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About The TeamThe Global Strategy & Planning (GS&P) team works with teams around the world to provide critical business insights to help find opportunities and implement operational improvements across Community Operations (“CommOps”), Uber’s support organization. The team is working toward developing a world-class support organization that scales effectively, is reliable and consistent, and provides unmatched service to our Uber community! About The RoleThe GS&P Business Planning Manager will be a trusted advisor to CommOps leadership, serving as the cross-functional coordination point and owner for CommOps executive communication, CommOps performance reporting, and half-, annual- and long-range planning. A successful candidate will have a strategic and influential role on how CommOps thinks about, plans, measures, improves, and communicates its impact on Uber, and will find opportunities to increase the efficiency and value of CommOps’ reporting cadence, structure, and material.The role will report to the Head of Global Strategy & Planning and will work with a wide range of global and regional partners across the CommOps organization, including but not limited to CommOps Leadership, CommOps operators, and cross-functional teams like Global Strategic Analytics and Strategic Finance. This person must have strong attention to detail, organizational and program management skills, an ability to influence without explicit authority, and experience managing executive partners. Furthermore this person should have experience influencing and designing clear executive communication, facilitating global planning processes, managing a team, and fostering productive cross-functional relationships. What You'll DoWorking with cross-functional partners and global and regional CommOps teams, the GS&P Planning Manager will:

• Program manage the CommOps-wide annual and long-range financial and operational planning processes. Including ad hoc planning deep dives as necessary
• Work with Global Strategic Analytics to facilitate reporting of CommOps business performance metrics to Uber’s Executive Leadership. This includes understanding and succinctly presenting CommOps’ underlying business drivers and selecting & building appropriate content deep dives
• Strategically assess and influence the development of each CommOps team’s monthly reporting cadence, structure, and material to the CommOps LT
• Build a plan to continuously improve the return on investment of executive communication meetings and material across CommOps
• Drive strategic agenda development and executive storytelling across CommOps internal executive communication and communication to leaders across Uber, including the ELT
• Handle the workload and career development of direct reports to contribute to the above

Basic Qualifications

• Bachelor’s degree in Business / Economics or other quantitative fields
• 5+ years of strategy consulting, corporate strategy, program management, or financial planning

Preferred Qualifications (bullet List)

• MBA or PMP
• 7+ years of strategy consulting, corporate strategy, program management, or financial planning
• 2+ years experience managing a team
• Experience assessing, improving, and independently running strategic budget & operational planning processes for high-growth businesses
• Ability to build and communicate frameworks for driving global and regional cross-functional decision-making using data and principled assumptions
• Excellent organizational and program management skills
• Ability to build and complete interdependent timelines
• Experience with Chief of Staff / Program Management Office / executive communications, and the attention to detail required to be successful in those capacities
• Excellent written and verbal executive communication skills, including advanced analytical & presentation skills; e.g. Excel / Google Sheets, PowerPoint / Google Slides, etc.
• Exposure to support operations, including a solid understanding of standard support operational health metrics like customer satisfaction, defect rate, contact rate, etc. and how they influence support economics

For Chicago, IL-based roles: The base salary range for this role is $133,000 per year - $147,500 per year.For San Francisco, CA-based roles: The base salary range for this role is $148,000 per year - $164,000 per year.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.