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About The RoleThe EMEA mobility business is building a Fleet Management team with the main objective to help Fleets grow and boost their efficiencies on the platform.We are looking for a self-motivated, autonomous, and well-organized Senior Fleet Account Manager to join the team to support Operations with a focus on growth and expansions in the Croatian market. What You'll Do

• Maintain frequent communication via different channels with the assigned Accounts (Fleets)
• Prepare comprehensive data analysis using available tools and offer personalized recommendations, aiming for business optimization and growth
• Analyze and track Fleet’s performance trends and issues, proactively reach out and offer solutions on how to boost their efficiencies
• Be an expert in your area and ‘go to’ person in your area of expertise - Fleet & Driver Management & Support by sharing learnings and insights and offering recommendations
• Create processes in order to optimize acquiring and engagement of our supply.
• Build and maintain strong relationship with internal stakeholders (Ops)
• Collaborate with different teams and key stakeholders in Uber (Operations, Customer Support etc)
• Expand our fleet partner relationships in your area and acquire new cooperation partners
• Own different supply initiatives and supply-related projects

What You'll Need

• English language - Fluent; Croatian language - Fluent
• Previous experience in Sales, B2B or Key account management is required
• Be organized, determined, and possess a critical thinking ability
• Solid analytical skills and attention to detail, ability to see ‘the forest and the trees’
• Business Acumen: Understand the interrelationships of key operating metrics as well as the impact business decisions have on these metrics
• Excellent interpersonal skills and ability to establish trust with internal/external stakeholders (Fleet Partners, Ops and CommOps)
• Strong communication skills with an ability to adapt the approach for internal versus external stakeholders

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.