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Marketplace Operations Manager - Pricing

Uber

Uber

Operations
Amsterdam, Netherlands
Posted 6+ months ago
About The RoleThe Central Ops team, in collaboration with the Regional teams, leads our vision, strategy, execution and tactics for our Operations across Europe, Middle East and Africa. Operations is all about running our business on the ground and helping our drivers and driver partners get the most out of Uber’s platform.In the Marketplace team, you will be responsible for analysing vast amounts of data across different data sources to drive actionable insights for EMEA business growth and improve the experience for both riders and drivers. We are looking for an exceptional problem solver with a good understanding of the ridesharing business. The ideal candidate has a good track record of understanding underlying causes of complex problems and proposing solutions based on data. This role's focus is on Pricing & Fares, which means that you will be recommending pricing strategies to optimise the performance of EMEA markets. You will develop a deep understanding of how Uber's pricing technology and configurations work and will be a thought partner for EMEA subregions on all pricing-related topics.What the Candidate Will Do
  • Support EMEA markets in implementing more complex configurations
  • Scoping, recommending, executing and assessing the impact of a price change
  • Implement and monitor the rollout of new processes and features
  • Identifying process inefficiencies and changing them accordingly
  • Act as a thought partner for regional teams across EMEA
  • Engage with HQ Product teams to represent our markets and design new products
  • Experiment with local markets to innovate on our operations
  • Collaborate with Product and Local Operations teams to manage day-to-day performance and configurations of EMEA cities
Basic Qualifications
  • Minimum of 3-4 years of work experience in an analytical role (Data Analytics, Data Science, Consulting, Tech Operations and similar)
  • Intermediate SQL required
  • Basic/ Intermediate Statistics
  • Strong undergraduate degree, preferably in Statistics / Mathematics / Computer Science / Economics
  • Ability to take initiative and prioritize in a fast-paced work environment
  • Strategic & operational problem solving & creativity - you will design solutions that scale to multiple markets
  • Strong collaborative approach, good communication skills and desire to work with cross-functional teams
Bonus points
  • Experience with A/B testing is beneficial
  • Advanced SQL preferred
  • Python skills (pandas/ plotting - highly beneficial, basic understanding of ML/Optimisation techniques is a bonus)
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.