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About The RoleThe Global New Verticals Analyst on the Community Operations (CommOps) Customer Experience Analytics (CXA) team will work closely with product, data infrastructure and business teams to design, build and maintain key metrics which drive the business and lead deep analytical analyses to derive insights. You will work with a variety of stakeholders across the growing Uber Grocery and New Verticals arms of Uber to manage project intake, prioritization, and execution on key priorities for the team.The ideal candidate is an expert at working with large data sets, has experience with data visualization, and is passionate about data and analytics. They will also have strong stakeholder management skills and the ability to build consensus by clearly communicating and presenting information. What You’ll Do

• Develop an in-depth understanding of CommOps’ business performance and share strategic insights with senior leadership to influence decision making
• Translate ambiguous questions from CommOps’ executives into data-driven recommendations
• Provide analytical thought leadership for big picture strategy projects; lead junior analysts to drive implementation
• Play a leadership role in developing and standardizing analytical tools; building executive level dashboards, frameworks and processes; to up-level and redefine analytically grounded decision making at all levels of the business
• Develop executive-level communications and presentations for Uber's senior leadership team

Basic Qualifications

• 4+ years of experience in data analytics, business analytics, or a similar role
• SQL and other data scripting language experience
• BA/BS in Economics, Business, Engineering, Operations Research, STEM, or other quantitative focus (or equivalent work experience)
• Experience building dashboards with Tableau and or Python

Preferred Qualifications

• MBA, Master's degree in quantitative fields
• Experience translating stakeholders' business goals to technical projects, including working with large datasets (SQL), building data visualizations, and mining product and operational insights
• Experience working with customer support or customer insights
• Comfort in working with ambiguity in a fast-paced environment

About The TeamThe Global A&I team is the central Analytics team for CommOps. We have three broad purposes - (1) Own CommOps’ data integrity and quality, and metrics definitions and reporting, (2) Advise CommOps leadership’s priorities by generating high-value analytical insights, and we (3) Support CommOps global teams' A&I needs. Our projects are typically broad in scope, which means there is tremendous opportunity to make a huge impact on the businessFor Chicago, IL-based roles: The base salary range for this role is $120,000 per year - $133,500 per year.For New York, NY-based roles: The base salary range for this role is $133,000 per year - $148,000 per year.For San Francisco, CA-based roles: The base salary range for this role is $133,000 per year - $148,000 per year.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.