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<h1> <strong>See yourself at Twilio</strong> </h1> <p> <span style="font-weight:400;">Join the team as our next </span> <span style="font-weight:400;">Product Manager, Twilio Engage Journey Coordination</span> </p> <h1> <strong>Who we are &amp; why we’re hiring</strong> </h1> <p> <span style="font-weight:400;">Twilio powers real-time business communications and data solutions that help </span> <a href="https://customers.twilio.com/"> <span style="font-weight:400;">companies and developers worldwide</span> </a> <span style="font-weight:400;"> build better applications and customer experiences.</span> </p> <p> <span style="font-weight:400;">Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports </span> <a href="https://www.twilio.com/company/diversity"> <span style="font-weight:400;">diversity, equity &amp; inclusion</span> </a> <span style="font-weight:400;"> wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.</span> </p> <h1> <strong>About the job</strong> </h1> <p> <span style="font-weight:400;">This position is needed to </span> <span style="font-weight:400;">lead the Journey Coordination team for Twilio Engage.</span> <span style="font-weight:400;"> </span> <span style="font-weight:400;">This team is responsible for unlocking the creativity of marketers with real time data. You’ll decide the strategy of how to expand Journey Orchestration decisioning on top of our #1 CDP.</span> </p> <p> <strong>Responsibilities</strong> </p> <p> <span style="font-weight:400;">In this role, you will:</span> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Own the Journey Coordination roadmap, drive product vision, deliver value to customers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborate with passionate Segment customers and our amazingly talented UX Research, Design, and Engineering partners to discover the best things to build</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Determine the right ways to measure success</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Work across multiple stakeholder groups including engineering, product, design, legal, customer success, account management and executive teams and build consensus and drive actionable next steps</span></li> </ul> <h1> <strong>Qualifications</strong> </h1> <p> <span style="font-weight:400;">Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</span> </p> <p> <strong>Required:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">5+ years with Product Management and 3+ years experience with B2B Software</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience managing products/services in the marketing and engagement space required.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Bachelors in computer science or equivalent experience</span></li> </ul> <p> <strong>Desired:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Technical experience either as a developer or as a product manager delivering solutions for developers including having a good understanding of APIs, designing APIs, and data.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience building workflow products</span></li> </ul> <p> <strong>Location</strong> </p> <p> <span style="font-weight:400;">This role will be </span> <span style="font-weight:400;">remote, and based in the USA.</span> </p> <p> <span style="font-weight:400;">Approximately </span> <span style="font-weight:400;">5% travel is anticipated</span> </p> <h3> <strong>What We Offer</strong> </h3> <p> <span style="font-weight:400;">There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</span> </p> <h3> <strong>Twilio thinks big. Do you?</strong> </h3> <p> <span style="font-weight:400;">We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call</span> <a href="https://www.twilio.com/company/values"> <span style="font-weight:400;"> Twilio Magic</span> </a> <span style="font-weight:400;">. Additionally, we empower employees to build</span> <a href="https://www.twilio.org/impact-fund/"> <span style="font-weight:400;"> positive change in their communities</span> </a> <span style="font-weight:400;"> by supporting their volunteering and donation efforts.</span> </p> <p> <span style="font-weight:400;">So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!</span> </p> <p> <span style="font-weight:400;">If this role isn't what you're looking for, </span> <a href="https://www.twilio.com/company/jobs#open-positions"> <span style="font-weight:400;">please consider other open positions</span> </a> <span style="font-weight:400;">.</span> </p> <p> <strong> <em>*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.</em> </strong> </p> <p> <span style="font-weight:400;">The estimated pay ranges for this role are as follows:</span> </p> <ul> <li style="font-weight:400;"> <span style="font-weight:400;">Based in Colorado:</span><span style="font-weight:400;"> $132,260 - $165,325</span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Based in New York, Washington State or California (outside the San Francisco Bay Area):</span><span style="font-weight:400;"> $140,040 - $175,050</span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Based in the San Francisco Bay area, California: </span><span style="font-weight:400;">$155,600 - $194,500</span> </li> <li style="font-weight:400;"><span style="font-weight:400;">This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</span></li> </ul> <p> <span style="font-weight:400;">The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.</span> </p> <p></p> <p></p> <p></p><div class="content-conclusion"> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer.</strong>Twilio is proud to be an Equal Employment Opportunityand Affirmative Actionemployer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability,pleasecontact us at<a href="mailto:accommodation@twilio.com" target="_blank">accommodation@twilio.com</a>.</p> </div> </div> </div> </div> </div> </div>