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TA Operations NAMER Lead



Posted on Thursday, March 9, 2023
<p> <strong>See yourself at Twilio</strong> </p> <p> <span style="font-weight:400;">Join the team as our next TA Operations NAMER Lead on Twilio’s TA Operations team.</span> </p> <p> <strong>Who we are &amp; why we’re hiring</strong> </p> <p> <span style="font-weight:400;">Twilio powers real-time business communications and data solutions that help </span> <a href=""> <span style="font-weight:400;">companies and developers worldwide</span> </a> <span style="font-weight:400;"> build better applications and customer experiences</span> </p> <p> <span style="font-weight:400;">Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support </span> <a href=""> <span style="font-weight:400;">diversity, equity &amp; inclusion</span> </a> <span style="font-weight:400;"> wherever we do business.</span> </p> <p> <strong>About the job</strong> </p> <p> <span style="font-weight:400;">The TA Operations NAMER Lead will serve as a critical partner to the TA organization, acting as a strategic advisor to Talent Acquisition as well as external stakeholders including Employment Legal, Compliance, Compensation, and HR in the NAMER region</span> <span style="font-weight:400;">. </span> <span style="font-weight:400;">You’re someone who is a thought leader with the ability to help evolve, own and scale some of the most impactful tools and processes within the recruiting organization.</span> </p> <p> <strong>Responsibilities</strong> </p> <p> <span style="font-weight:400;">In this role, you’ll:</span> </p> <ul> <li style="font-weight:400;"> <p><span style="font-weight:400;">Be an owner as a TA Operations subject matter expert to provide support to our stakeholders in the NAMER region which includes the U.S. and Canada.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Assess and implement regional law requirements that impact our TA Operational processes.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Manage and maintain employment contract process and templates for the NAMER region.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Maintain and transact req and offer approval process in global queue.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Support interview scheduling as needed for NAMER and LATAM.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Identify process improvement opportunities and present solutions to achieve a desired outcome.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Partner in developing the team capabilities while remaining focused on process and program improvement to help our team globally.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Develop and maintain process documentation, training materials and educate those around you of new programs or process change.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Preemptively identify and risk involved with your programs and processes and work proactively to remove any roadblocks.</span></p> </li> </ul> <p> <strong>Qualifications</strong> </p> <p> <strong>Required:</strong> </p> <ul> <li style="font-weight:400;"> <p><span style="font-weight:400;">3+ years of experience working in Talent Acquisition and experience with applicant tracking systems (Greenhouse preferred) and other recruiting technology.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Strong business background and experience working cross-functionally with many cross-functional stakeholders including, finance, compensation, and HR operations teams on a global scale.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Highly effective process documentation skills with the ability to create efficient programs that involve multiple stakeholders.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Exposure to global programs that involve government regulations based on country laws</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Ability to prioritize tasks and be a self-starter.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Oversee multiple data sets and create viable solutions in a sometimes ambiguous environment.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">Analyze information and processes to identify trends and diagnose problem and/or risk areas to introduce efficiency.</span></p> </li> <li style="font-weight:400;"> <p><span style="font-weight:400;">You are decisive and capture the data needed to make informed decisions quickly.</span></p> </li> </ul> <p></p> <p> <strong>Location</strong> </p> <p> <span style="font-weight:400;">This role is remote in Colombia. It is not eligible for hire in the U.S. or Canada.</span> </p> <p></p> <p> <strong>Other Notes</strong> </p> <p> <span style="font-weight:400;">This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</span> </p> <p> <span style="font-weight:400;">The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.</span> </p> <p> <strong>What We Offer</strong> </p> <p> <span style="font-weight:400;">There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</span> </p> <p> <strong>Twilio thinks big. Do you?</strong> </p> <p> <span style="font-weight:400;">We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call </span> <a href=""> <span style="font-weight:400;">Twilio Magic</span> </a> <span style="font-weight:400;">. Additionally, we empower employees to build </span> <a href=""> <span style="font-weight:400;">positive change in their communities</span> </a> <span style="font-weight:400;"> by supporting their volunteering and donation efforts.</span> </p> <p> <span style="font-weight:400;">So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!</span> </p> <p></p> <p> <span style="font-weight:400;">If this role isn't what you're looking for, </span> <a href=""> <span style="font-weight:400;">please consider other open positions</span> </a> <span style="font-weight:400;">.</span> </p><div class="content-conclusion"> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer.</strong>Twilio is proud to be an Equal Employment Opportunityand Affirmative Actionemployer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability,pleasecontact us at<a href="" target="_blank"></a>.</p> </div> </div> </div> </div> </div> </div>
Twilio is an equal opportunity employer.
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