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International People Compliance Programme Manager



(Other), People & HR, Legal
Dublin, Ireland
Posted on Thursday, January 5, 2023
<h1> <strong>See yourself at Twilio</strong> </h1> <p> <span style="font-weight:400;">Join the team as our next </span> <span style="font-weight:400;">International People Compliance Programme Manager.</span> </p> <h1> <strong>Who we are &amp; why we’re hiring</strong> </h1> <p> <span style="font-weight:400;">Twilio powers real-time business communications and data solutions that help </span> <a href=""> <span style="font-weight:400;">companies and developers worldwide</span> </a> <span style="font-weight:400;"> build better applications and customer experiences.</span> </p> <p> <span style="font-weight:400;">Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support </span> <a href=""> <span style="font-weight:400;">diversity, equity &amp; inclusion</span> </a> <span style="font-weight:400;"> wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.</span> </p> <h1> <strong>About the job</strong> </h1> <p> <span style="font-weight:400;">This role will be a critical member of our People Operations team responsible for handling compliance matters relating to employment in EMEA.</span> </p> <p> <span style="font-weight:400;">If you like identifying and anticipating requirements, building new things, and seeing the direct impact of your work, this role is for you. As a People Compliance Program Manager at Twilio, you will be responsible for maintaining compliance of country, state, and local laws relating to employment, and People policies and processes. This role will be a cross-functional partner working closely with different COEs within the People team and our Legal team to ensure the successful and consistent delivery of global People Compliance-related activities, oversight, audit and governance, including overall management, coordination, and controls. You will provide experienced consultation to People teams on compliance-related questions. Prioritization is a critical component for success in the position. Reporting into the Sr. Manager, Compliance, this is an individual contributor role. </span> <span style="font-weight:400;"></span> </p> <h1> <strong>Responsibilities</strong> </h1> <p> <span style="font-weight:400;">In this role, you’ll:</span> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Consult, influence, and perform as a trusted advisor to build cross-functional partnerships and collaboration at all levels across the People and Legal teams to address compliance requirements</span></li> <li style="font-weight:400;"><span style="font-weight:400;">In partnership with the Legal team, maintain awareness of and track new legislation, benchmark/research legal and regulatory requirements, and engage the right COEs/partners to ensure timely implementation of processes that follow new legal requirements</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborate with People and Legal teams to create, review, maintain, and update People policies, and be responsible for the policy review and approval process</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Keep current with government regulatory reports and programs, and complete and submit required reporting to the relevant authorities in a timely manner</span></li> <li style="font-weight:400;"><span style="font-weight:400;">In partnership with the Legal team, work with project teams to translate legal obligations into policy, system, or process requirements, supervise the effectiveness of processes designed to meet obligations, and develop and/or advise on remediation plans to mitigate risk</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Develop and implement ongoing audit processes and internal controls, analyze results, and develop appropriate recommendations to ensure and enhance adherence to compliance standards and mitigate risk.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Settle and lead mandatory HR compliance training requirements and solutions for delivery to Twilions in EMEA</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Establish and operationalize reporting governance to accurately maintain data, meeting the needs of global reporting requirements. Maintain and update documentation tracking systems and ensure proper recording, approval, and filing/retention of all documents received in accordance with established guidelines</span></li> </ul> <h1> <strong>Qualifications</strong> </h1> <p> <span style="font-weight:400;">Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</span> </p> <p> <strong>Required:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">5+ years of HR or employment and labor law experience. Global experience and specialization in compliance is highly preferred.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Subject matter expertise in regulatory areas and with the various laws that impact HR, including global hiring requirements, overtime/pay premiums, anti-harassment training, policy obligations, and time tracking, and demonstrated judgment and experience assessing risk</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Working knowledge of EMEA employment laws in at least two EMEA countries, with knowledge of additional countries including APAC considered a bonus. Must have the curiosity and ability to learn about laws in different countries.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Demonstrated policy and procedure development and enforcement to ensure compliance</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Demonstrated ability to navigate successfully within ambiguity, with multiple priorities in a dynamic, fast-paced, changing environment. Will take initiative even under unfamiliar or ambiguous circumstances. Detail-oriented with an execution attitude.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience identifying and resolving issues. Ability to establish strong cross-functional partnerships and experience driving projects and programs with a diverse group of partners.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strong problem-solving and facilitation skills with a consistent record to persuade and influence change and partners</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Possesses a “seek to understand” mentality and the ability to exercise discretion and independent judgment.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Excellent written and verbal communication and social skills</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ability to work independently and as part of a team</span></li> </ul> <p> <strong>Desired:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Experience working at a high-growth technology organization</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Demonstrated project management experience</span></li> </ul> <p> <strong>Location</strong> </p> <p> <span style="font-weight:400;">This role will be </span> <span style="font-weight:400;">remote Dublin, Ireland or based in our Dublin, Ireland office.</span> </p> <p> <span style="font-weight:400;">Approximately </span> <span style="font-weight:400;">5% travel is anticipated.</span> </p> <h1> <strong>What We Offer</strong> </h1> <p> <span style="font-weight:400;">There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</span> </p> <h1> <strong>Twilio thinks big. Do you?</strong> </h1> <p> <span style="font-weight:400;">We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call</span> <a href=""> <span style="font-weight:400;"> Twilio Magic</span> </a> <span style="font-weight:400;">. Additionally, we empower employees to build</span> <a href=""> <span style="font-weight:400;"> positive change in their communities</span> </a> <span style="font-weight:400;"> by supporting their volunteering and donation efforts.</span> </p> <p></p> <p> <span style="font-weight:400;">So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!</span> </p> <p></p> <p> <span style="font-weight:400;">If this role isn't what you're looking for, </span> <a href=""> <span style="font-weight:400;">please consider other open positions</span> </a> <span style="font-weight:400;">.</span> </p><div class="content-conclusion"> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer.</strong>Twilio is proud to be an Equal Employment Opportunityand Affirmative Actionemployer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability,pleasecontact us at<a href="" target="_blank"></a>.</p> </div> </div> </div> </div> </div> </div>
Twilio is an equal opportunity employer.
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