About the Team

The People Business Partner will join our People Operations team and help create an amazing experience for our employees. This individual will report to and work closely with the Senior Manager, People Partners & Operations to align and support our Operations & Protection teams as well as corporate programs. You will support leaders and employees related to employee relations, compensation, performance management, talent planning, and leadership development.

You will serve as a strategic People Partner to the Operations & Protection organizations, supporting the people strategy and providing guidance to leaders and employees on all HR-related matters. You will play a critical role in shaping culture, enabling leadership effectiveness, and fostering a high-performance environment. In addition, you will:

What you will do

Strategic Planning & Execution:

• Lead efforts regarding talent strategy for the Protection and US Operations organizations, ensuring alignment with overall business objectives

• Execute key HR initiatives that directly contribute to the success and growth of the Protection and US Operations teams

• Partner with and advise leaders on people-related strategy and decisions, including organizational design, planning, policy, and compensation

• Collaborate with Protection & US Operations leaders to forecast hiring needs based on project roadmaps and data analysis demands

• Analyze metrics, people reports, and datasets to identify trends and develop integrated solutions, programs, and policies.

Employee Relations & Coaching:

• Manage day-to-day employee relations issues for the organizations you support

• Conduct effective, thorough, and objective investigations

• Provide coaching to leaders on effective prioritization, stakeholder communication, and team motivation

• Assess and identify leadership development needs for leaders, designing and implementing targeted coaching and training initiatives

• Offer tailored performance management guidance, including coaching and career development, to managers within Protection and US operations teams

Employee Engagement & Culture:

• Act as an employee champion and change agent as we grow our workforce and expand globally

• Lead efforts to create a supportive culture through employee engagement, inclusion and belonging, and rewards and recognition execution

• Build relationships with your respective business leaders and attend their team meetings

• Assist in developing people-oriented programs to positively impact the employee experience

• Drive key initiatives to strengthen work relationships and foster a positive team environment

• Implement strategies to boost productivity and retention within the Protection and US operations teams

Performance Management & Training:

• In partnership with People Ops leadership, provide strategic guidance to leaders on all people-related matters, including compensation, talent development, and performance management, acting as a key partner to drive organizational success

• In partnership with People Ops leadership, lead the performance management process, including annual check-ins

• Participate in the evaluation and monitoring of the success of training programs and follow-up to ensure training objectives are met

Compliance & General:

• Ensure activities are in compliance with all state and federal employment laws and regulations (e.g., FMLA, ADA, EEO, and FLSA)

• Performs other related duties as assigned.

Your Profile

• 5+ years of progressive HR experience, with a significant focus on supporting operational teams in a fast-paced environment

• BA/BS degree or equivalent experience

• Proven experience supporting and advising leaders in fast-paced environments

• Experience working closely with managers on team structure and scaling

• Experience in project management, rolling out, and supporting people programs

• Strong desire to help others and intellectual curiosity about people and organizational issues

• Effective interpersonal skills and a great listener

• Ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience

• Must be a confident communicator (including both written and verbal) and have the ability to explain complex and/or confidential information as well as effectively communicate with all levels of the organization, including the senior leadership team

• Excellent problem-solving capabilities and judgment; ability to make sound decisions independently

• Strong consulting, coaching and facilitation skills

• Demonstrated project & program management/change management skills

• Strong conflict resolution/mediation skills

• Comfortable operating in a constantly changing, matrixed environment

• Working knowledge of Arizona state and federal employment laws

• Demonstrated ability to embody and champion our core values: grounded, expressive, bold, and driven

Bonus if you have

• Master’s Degree in Business Administration, I/O Psychology, or Human Resources Management preferred

• S/PHR and/or SHRM S/CP certification is a plus

For this role, the target base salary range for Phoenix is $100,000 - $125,000 annually, and your recruiter can share more about the specific range for your location. This role is also eligible for equity and benefits. In general, our ranges reflect the minimum and maximum market-based targets for the role based on its level and location and are subject to change. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists are expected to work in the office 3 days per week on Mondays, Wednesdays, and Fridays. Your recruiter can share more information about the various in-office perks Turo offers.

#LI-LT1

#LI-Hybrid

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.