Development and Operations Engineer
Trimble
Job Title: Development and Operations Engineer
Job Location: Mexicali, Mexico (Office based)
Our Department: Trimble - AECO (Platform)
Launch Your DevOps Career as our Next Junior ITSM Engineer (Cloud Platform)!
Are you an enthusiastic problem-solver ready to kickstart your career in DevOps and IT Service Management? Join our Trimble Cloud Platform team to gain hands-on experience supporting a world-class ITSM SaaS implementation while collaborating with global experts to drive innovation and service excellence!
About the Role
This is a unique entry-level opportunity to gain direct mentorship from senior DevOps engineers while managing a Gartner Magic Quadrant leading ITSM platform. You will be at the forefront of technology by actively testing and implementing Generative AI and Predictive AI capabilities to enhance service delivery for a global enterprise.
What You Will Do
Drive ITSM solution delivery by assisting with small enhancements, fixes, and configuration changes within our cloud ecosystem.
Implement cutting-edge Generative AI and machine learning capabilities to automate and enhance global service delivery.
Master service operations by triaging platform incidents, identifying root causes, and monitoring system health to ensure business continuity.
Collaborate across time zones, starting your day at 7:00 AM local time to coordinate critical releases with our US and European engineering teams.
Maintain implementation documentation and manage version control tasks throughout the entire software development lifecycle (SDLC).
What Skills & Experience You Will Bring
Strong interest in IT Service Management, IT Operations, and platform development.
Basic understanding of ITIL v4 concepts such as Incident, Change, and Configuration management.
Full fluency in both written and spoken English.
Excellent problem-solving skills and a high level of attention to detail.
Degree in Computer Science, IT, or equivalent practical experience.
Bonus Points For
Familiarity with basic scripting or coding relevant to ITSM application portfolios.
Knowledge of deploying lightweight applications leveraging platform extensibility.
Experience with ITIL-based asset or knowledge management.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Join a Values-Driven Team: Belong, Grow, Innovate.
At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.
