Technical Writer
Trimble
Job Advertisement
Your Title: Technical Writer - AECO
Job Location:Lake Oswego, OR or Westminster, CO offices
Do you have a passion for creating learning solutions that drive customer success for digital products? At Trimble, we believe in integrating user-centered experience design with cutting edge information development to help our users succeed at their goals. Customer Success is #1.
We’re looking for a highly creative contributor for our Information Experience team to help design and develop the next generation of our integrated product learning solutions and Help. The ideal candidate thinks bigger than traditional Help documentation and is committed to finding innovative ways to improve the learning experience of our users. Bonus points for experience in the construction industry helping construction companies and users (financials and construction management) with their digital and data transformation and helping users succeed through training and mentoring.
You’ll be empowered to suggest and experiment with a variety of approaches to information delivery, whether it be text, video, graphics, integrated information in the product UI, or anywhere else users find and use information.
We are proud of our team and we have fun while providing customer value. If this is you, we want to talk with you.
What You Will Do
Develop and validate user-centered content that meets user goals with Trimble products.
Collaborate with cross-functional team members from Engineering, Product Management, User Experience, Support, Training, Professional Services, and Marketing.
Assist in migrating content to our next generation structured DITA/XML single-sourcing format and content management system to provide a consistent and unified Help experience. We’ll train you to develop your skills in this area to meet team goals.
Assist in developing user-centered learning experience requirements, researching user pain-points, getting feedback, and performing user testing to measure the effectiveness of solutions.
What Skills & Experience You Should Bring
Bachelor’s degree in technical writing, English, or other communication fields or equivalent experience developing successful user-centered learning solutions.
We prefer 3-5 years of experience or new graduate with applicable educational background
Ability to write high-quality, personable content that meets the needs of specific user personas.
Excellent verbal and written communication skills.
Familiarity with Help authoring tools (such as MadCap Flare, Heretto, or oXygen).
Ability to interpret and present technical information effectively to a variety of audiences.
Knowledge of planning and designing information architecture and organization for documentation
Highly proactive, resourceful, quick learner dedicated to finding new and better ways to solve user problems.
Works well independently to meet deadlines in a dynamic, fast-paced environment.
Special Attention Given to Candidates with:
Experience with DITA/XML content authoring and usage of content management systems.
Familiarity with developing video learning content.
Experience with project management, accounting software, or construction industry.
Knowledge of Agile software development and lean design principles.
About Our Division
Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. As one of Trimble’s core business sectors, Trimble Construction provides technology solutions that make it easier than ever for construction customers to accelerate project processes and team productivity through each stage of construction, ensuring everyone is on the same page whether or not they’re in the same place.
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
$60,632.00–$78,758.00Pay Rate Type
SalaryBonus Eligible?
NoCommission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.
