Product Specialist (Survey Engineer - Construction Site Positioning)
Trimble
Job Title: Product Specialist (Survey Engineer - Construction Site Positioning)
Location: Raunheim-Germany, Milton Keynes-UK or Brasov-Romania
Segment: Field Systems
Trimble is an exciting, entrepreneurial company, with a history of exceptional growth coupled with a disciplined and strategic focus on being the best. While GNSS is at our core, we have grown beyond this technology to embrace other sophisticated positioning technologies and, in doing so; we are changing the way the world works.
Job Summary
You will be responsible for providing Civil Construction product support, system testing, and training to resellers and end customers globally, with a focus on the EMEA region.
Products or systems you will support include but not limited to: Site Positioning Systems (Total Stations, GNSS receivers), Field software (Siteworks), data collectors, Office Software (Trimble Business Center, Trimble Marine Construction, WorksManager and WorksOS) and hardware accessories.
The job is offered in either Trimble’s Raunheim/Germany, Milton Keynes (UK) or Brasov/Romania offices.
What You'll Do
Success in this position will see you providing timely technical support, reducing downtime or underutilization and increasing customer satisfaction of our products. On a daily basis this will include:
Deliver fast and efficient customer service to business partners, resellers, regional service centers, end-users, and internal Trimble teams.
Provide advanced technical product assistance on problems of diverse scope, where analysis of data requires evaluation of identifiable factors.
Participate in ongoing product development representing the voice of the customer.
Perform system acceptance and beta testing.
Develop technical communications in multiple media formats including digital documents and videos.
What Skills & Experience You Should Bring
You’ll require a passion for problem solving and helping people. Strong collaboration, planning, troubleshooting and analytical skills a must.
Field experience or higher education in a relevant field of study (such as a Survey Engineer, Lead Surveyor, Survey Manager, Data Prep specialist)
Effective decision-making and the ability to work independently
Very good written and verbal communication skills in English language.
Proven ability to achieve results.
Only applicants who are legally entitled to work permanently in the EU (for the Raunheim or Brasov locations) or in the UK (for the Milton Keynes location) will be considered for this role.
Are you the candidate we are looking for? Don't hesitate and send us your application.
Trimble is proud to be an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, gender, age, colour, religion, national origin, marital status, disability, sexual orientation, or any other protected factor. EOE/M/F/D
