Customer Support Professional
Trimble
This job is no longer accepting applications
See open jobs at Trimble.See open jobs similar to "Customer Support Professional" SpaceTalent.At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?
You can find more information about Transporeon as an employer here >>
You are ready, if you have
minimum intermediate English language skills and enjoy working in an international environment, are able to adjust your communication style according to the respective culture
good knowledge of MS Office and Customer Service communication tools
previous work experience in Customer Service
logistics knowledge (as a plus)
attention to details and accuracy in completing complex tasks
ability to learn fast and work under time pressure
proactive approach in problem solving
We are ready and within our team you will
navigate through and usage of Transporeon web-platform and support tools
provide Customer support via e-mail, Transporeon platform messaging tools and incoming calls
follow communication procedures, guidelines and policies
ensure that each Customer receives outstanding service by providing a friendly environment
resolve Customer requests in order to provide full, timely and professional response on all customer inquiries
Our Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
This job is no longer accepting applications
See open jobs at Trimble.See open jobs similar to "Customer Support Professional" SpaceTalent.