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Junior Customer Care Specialist (English, Spanish, Polish languages)



Customer Service
Kraków, Poland
Posted on Thursday, July 4, 2024

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You can find more information about Transporeon as an employer here

You are ready for your Transformation, if you are …

  • Currently enrolled in a university
  • Proficient in both Spanish and English
  • Eager to develop a career in customer care
  • Available to work at least 20 hours per week

Transform yourself and become responsible for...

  • Serving as the initial contact point for existing customers
  • Analyzing and categorize support requests
  • Providing and document solutions for support cases
  • Managing internal support workflows
  • Keeping customers informed about the status of their support cases

Our Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.