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Professional Services Business Analyst



IT, Sales & Business Development
Chennai, Tamil Nadu, India
Posted on Monday, September 11, 2023

Job Title: Professional Services Business Analyst

Location: Chennai / Pune / Remote (India)

Department: Digital Transformation Office

Reports To: Business Systems Manager

The Professional Services Business Analyst will be responsible for supporting the Professional Services group in Professional Service Automation (PSA) Tool and related application lifecycle enhancements for Lead to Revenue.

Key Responsibilities:

  • Work very closely with Professional Service Operations, Professional Service Leadership, Billing team and Revenue Recognition to understand business requirements for systemic support changes and then the creation of functional business requirements, process flow diagrams, and business cases.

  • Subject Matter Expert for PSA tools

  • Lead small project initiatives to ensure goals and objectives are accomplished within the prescribed timeframe.

  • Assist user community in developing their applications; gap analysis, configurations, translating business requirements into functional/technical design and create/execute unit, integration, and user acceptance test plans, including use cases and test data.

  • Create, manage and perform system testing activities for projects and upgrades.

  • Provide end-user support and participate in the development and implementation of all future enhancements and/or projects.

  • Perform application and process-specific training activities to educate technical and non-technical users of the solutions you configure and support.

Skills & Experience Required:

  • Minimum Five years of hands-on experience in Deep design and development expertise and a successful track record in implementing PSA Tools.

  • Demonstrated ability to analyze and interpret complex business processes and systems.

  • Should have strong domain knowledge in Professional Services & Financials and should be able to articulate the requirements with controllers

  • Experience in preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis.

  • Experienced with creating business process models and using them to describe business requirements.

  • Knowledge of the Financials of Oracle Applications R12 is added advantage.

  • Knowledge of sales processes such as quoting and Opportunity management in Salesforce is added advantage

  • Understanding of the software development life cycle and related processes.

  • Ability to work collaboratively and without direct reporting supervision; must be a team player.

  • Able to learn new technology quickly, become an expert and teach others.

  • Ability to interact and communicate effectively with both technical and business staff.

  • Excellent written, speaking and interpersonal skills.

  • Proven ability to interface with highly technical resources, both on-shore, and off-shore.

  • Strong independent analysis skills and ability to dig into challenges, identify solutions and share critical thinking.

  • Must have excellent problem-solving skills and enjoy a good challenge.

  • Strong interpersonal, communication and client-facing skills.

  • Ability to travel as needed.

Education requirements: Bachelor in Management Information Systems/Bachelor in Engineering / CA/ICWA or equivalent

Our Company

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose-built products to enterprise lifecycle solutions, Trimble software, hardware, and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation, and logistics. For more information about Trimble (NASDAQ: TRMB), visit

Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D