Linux System Engineer - Ubuntu Desktop
TomTom
Amsterdam, Netherlands
Posted on Dec 17, 2024
As a member of the Digital Workplace Technology team, the Linux Endpoints System Engineer will plan, deploy, and maintain solutions for our Linux (Ubuntu Desktop) client devices across TomTom with a focus on self-service and automation keeping our client fleet secure and up-to-date. The location for this position is either in the Netherlands (Amsterdam or Eindhoven).
We are Digital Workplace. We’re on a mission to deliver a seamless user experience across TomTom’s Digital Workplace – covering all the digital tools TomTom’ers use to do their jobs. This includes solutions for collaboration, communication, productivity, meeting rooms, and hardware. For most, Microsoft platforms and tools are at the core. On our team, you’ll help design, develop, deliver, operate, and support solutions through a defined set of services, so that together at TomTom we can better create location technologies for a safer, cleaner, congestion-free world.
What you’ll do:
- Linux Command Line Expertise; Experience with Bash and shell scripting to automate repetitive tasks and troubleshoot issues
- Manage and maintain Linux (Ubuntu) lifecycles, automated distributions, and self-service for our Linux (Ubuntu) users worldwide.
- Deliver the best Ubuntu user experience and Linux device security for our TomTom employees using Landscape, in-house developed tooling and scripting
- Maintain the Linux documentation in the Confluence for both users and support team.
- Maintain hardware standards and peripherals for our Ubuntu engineers
- Security; Implementing and maintaining security best practices, including firewall configurations, Apparmor/SELinux/PAM, and encrypted data communications.
- File Systems: Understanding of EXT4, XFS, and other file systems used in Ubuntu/Linux.
- Backup and Recovery; Implementing backup solutions (e.g., rsync, tar, or enterprise solutions) and disaster recovery plans.
- Hardware Troubleshooting; Basic hardware diagnostic and repair skills, given that laptops would be the focal point
- Work in a small global Technology team that focuses on the technologies used in the Digital Workplace to engineer and deliver solutions for our global user community, work closely with Product Manager and our key stakeholders
What you’ll need:
- Bachelor's degree in related technical studies, or equivalent through work experience
- 5+ years of professional experience and expertise in an IT engineering role focused on Linux client engineering
- Networking; Understanding of network protocols, troubleshooting, VPNs, and firewall rules. Familiarity with tools like `ifconfig`, `netstat`, `nmap`, etc.
- Configuration Management: Experience with Ansible, Puppet, or Chef to manage a fleet of Ubuntu laptops at scale.
- Programming Skills (Optional); Knowledge of Python, Perl, or other scripting languages for custom tooling and automation.
- Version Control (Optional); Familiarity with Git for versioning scripts, configuration files, and documentation.
- Virtualization; Proficiency with virtual machines and containers like Docker, especially for creating isolated testing environments.
- Package Management; Advanced knowledge of APT (Advanced Package Tool) for package installation, removal, and system updates.
- Strong analytical, and hands-on problem-solving and troubleshooting skills and ability to manage complex or escalated support issues
- Excellent (English) communication skills and cross-cultural adaptability
- Teamwork; effective collaboration within IT and cross-functional teams
- Customer Service: Given that you will be supporting end-users, a strong sense of customer service is essential
- Problem-Solving: Quick thinking to diagnose and solve issues as they arise, often under pressure
- Creative ideas, suggestions, and a new way of doing something
- Learning and adapting to new technologies
Ideal Candidate Summary:
- Has basic knowledge of other related disciplines, organizations & processes
- Resolve more complex problems; can take a new perspective on existing solutions/procedures
- Acts as a resource for colleagues with less experience
- May lead small projects or project steps within a broader project
- Works independently with minimal guidance
- Contributes to process improvements
- Typically resolves problems using existing solutions
- Occasionally leads the work of small project teams
- Provides informal guidance to junior staff
Nice to have:
- LPIC-2/3: Linux Professional Institute Certification for higher-level management.
- RHCE: Red Hat Certified Engineer can also be helpful even if the focus is on Ubuntu.
- CompTIA Linux+: For broader Linux competencies.
- Security Certifications: CISSP or equivalent for enterprise security know-how.
- Architectural / consultancy background
- Cloud experience (Azure)
- MacOS experience (desired)
- JAMF Pro Certifications (Optional), or willing to obtain these in the coming year (JAMF 100, 200 & 300)
- Availability to travel from time to time
What we offer
A competitive compensation package, of course.
Time and resources to grow and develop, including a personal development budget and paid leave for learning days, as well as paid access to e-learning resources such as O’Reilly and LinkedIn Learning.
Time to support life outside of work, with enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities.
Work flexibility, where TomTom’ers, in agreement with their manager and team, use both the office and home to focus, collaborate, learn and socialize. It’s all about getting the best out of both worlds – we ask TomTom’ers to come to the office two days a week, and the remaining three are free to be worked in either location.
Improve your home office with a setup budget and get extra support with a monthly allowance.
Enjoy options to work from your home country and abroad for a set number of days each year, to visit family and friends, or to simply explore the world we’re mapping.
Take the holidays you want with a competitive holiday plan, plus an extra day off to celebrate your birthday.
Join annual events like our Hackathon and DevDays to bring your ideas to life with talented teammates from around the world.
Become a part of our inclusive global culture and have the chance to collaborate with a diverse community – we have over 80 nationalities at TomTom!
Find out more about our global benefits and enjoy additional local benefits tailored to your location.
Meet your team
We are Digital Workplace. We’re on a mission to deliver a seamless user experience across TomTom’s Digital Workplace – covering all the digital tools TomTom’ers use to do their jobs. This includes solutions for collaboration, communication, productivity, meeting rooms, and hardware. For most, Microsoft platforms and tools are at the core. On our team, you’ll help design, develop, deliver, operate, and support solutions through a defined set of services, so that together at TomTom we can better create location technologies for a safer, cleaner, congestion-free world.
At TomTom...
You’ll help people find their way in the world. In 2004, TomTom revolutionized how the world moves with the introduction of the first portable navigation device. Now, we intend to do it again by engineering the first-ever real-time map, the smartest and most useful map on the planet.
Work with a team of 3,700 unique, curious and passionate problem-solvers. Together, we’ll open up a world of possibilities for car manufacturers, enterprises and developers to help people understand and get closer to the world around them.
After you apply
Our recruitment team will work hard to give you a meaningful experience throughout your journey with us, no matter the outcome. Your application will be screened closely and you can rest assured that all follow-up actions will be thorough, from assessments and interviews all the way through onboarding. To find out more about our application process, check out our hiring FAQs.
TomTom is an equal opportunity employer
TomTom is where you can find your place in the world. Every day we welcome, nurture and celebrate differences. Why? Because your uniqueness is what makes you, you. No matter your culture or background, you’ll find your impact at TomTom. Research also shows that sometimes women and underrepresented communities can be hesitant to apply for positions unless they believe they meet 100% of the criteria. If you can relate to this, please know that we’d love to hear from you.
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