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Business Solution Architect

TomTom

TomTom

IT
New York, NY, USA · Remote
Posted 6+ months ago
What you'll do
  • Work in close collaboration with the sales team in effectively positioning TomTom's products & services to the customer needs thus creating a great product experience in terms of value & usability and building customer confidence.
  • Support the sales team with regards to assessing the business case for responding to specific opportunities in terms of technical competency to deliver and commercial viability.
  • In collaboration with internal and external customer stakeholders, design and document the solution for the purposes of delivering it to a broad audience of technical/non-technical stakeholders.
  • Take the required steps to ensure that the solution being proposed is capable of delivering to the client requirements.
  • Support sales calls and meetings as the technical lead.
  • Provide exceptional customer support, promptly addressing customer inquiries and concerns, and ensuring customer satisfaction.
  • Keep up to date with the company’s product/service range, competitors offering and also market developments and trends.
  • Collaborate with the product development team to identify potential opportunities to support new product introductions.
What you'll need
  • Leverage your engineering skills to architect robust and scalable solutions.
  • Use technology to tackle important challenges and create real-world impact.
  • Deep understanding of the location tech industry, market dynamics and trends, and competition and ability to think strategically, make informed decisions introduce our products, articulate the product value proposition and services to customers, and drive growth.
  • Profound knowledge of negotiation techniques, an excellent active listener, and a role model in displaying patience and persistence. Emotionally intelligent and can navigate complex and high-stakes issues & discussions effectively. Ability to manage emotions to achieve favorable outcomes while maintaining strong stakeholder relationships.
  • Expertise in verbal and non-verbal communication, ability to convey complex ideas in a clear and concise manner, and to adapt own communication approach depending on the audience 
  • Expertise in identifying complex problems and underlying causes and developing solutions to capitalize on new sales opportunities. Ability to act independently and make informed decisions under uncertain circumstances.
  • Possessing high knowledge to analyze existing business processes and information gathered to understand short to mid-term business requirements of varying complexity. Ability to evaluate potential options and recommend effective solutions and programs that can be developed, combined, or customized to address the root of business needs
What's nice to have
  • Comfortable with public speaking and delivering technical-related presentations to internal and external stakeholders
  • Proficient in delivering engaging and persuasive presentations to customers, whether in person or virtually.
  • Expert in combining data insights to structure presentations, using visual aids effectively, and delivering a compelling message by means of storytelling
  • Ability to multi-task and work within a dynamic work environment
  • Aptitude for time management & organization
TomTom's pay ranges are determined by role, level, location, and internal equity. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education and/or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What we offer

A competitive compensation package, of course.  

Time and resources to grow and develop, including a personal development budget and paid leave for learning days, as well as paid access to e-learning resources such as O’Reilly and LinkedIn Learning. 

Time to support life outside of work, with enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities.  

Work from home, the office, or even abroad – each team has the flexibility to choose how they work based on business needs. 

Improve your home office with a setup budget and get extra support with a monthly allowance. 

Enjoy options to work from your home country and abroad for a set number of days each year, to visit family and friends, or to simply explore the world we’re mapping.  

Take the holidays you want with a competitive holiday plan, plus an extra day off to celebrate your birthday. 

Join annual events like our Hackathon and DevDays to bring your ideas to life with talented teammates from around the world. 

Become a part of our inclusive global culture and have the chance to collaborate with a diverse community – we have over 80 nationalities at TomTom! 

Find out more about our global benefits and enjoy additional local benefits tailored to your location. 


Meet your team


We’re TomTom Enterprise. We partner with some of the world’s most innovative companies, such as application developers, Internet of Things (IoT) companies, logistics services and cloud service providers. On our team, you’ll bridge offline and online worlds, providing developers and businesses with the technology they need to build location-based applications that help people find their way in the world.


At TomTom...


You’ll help people find their way in the world. In 2004, TomTom revolutionized how the world moves with the introduction of the first portable navigation device. Now, we intend to do it again by engineering the first-ever real-time map, the smartest and most useful map on the planet.

Work with a team of 3,800+ unique, curious and passionate problem-solvers. Together, we’ll open up a world of possibilities for car manufacturers, enterprises and developers to help people understand and get closer to the world around them.


After you apply


Our recruitment team will work hard to give you a meaningful experience throughout your journey with us, no matter the outcome. Your application will be screened closely and you can rest assured that all follow-up actions will be thorough, from assessments and interviews all the way through onboarding. To find out more about our application process, check out our hiring FAQs.


TomTom is an equal opportunity employer


TomTom is where you can find your place in the world. Every day we welcome, nurture and celebrate differences. Why? Because your uniqueness is what makes you, you. No matter your culture or background, you’ll find your impact at TomTom. Research also shows that sometimes women and underrepresented communities can be hesitant to apply for positions unless they believe they meet 100% of the criteria. If you can relate to this, please know that we’d love to hear from you.
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