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BUSINESS OPERATIONS ANALYST (STARLINK)

Starlink is one of the most ambitious missions that SpaceX has undertaken to date. Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization.

The Business Operations Analyst’s sole mandate is to enable human life on Mars and proliferate humanity’s freedom to communicate through profit improvement at SpaceX. The role combines data analytics with broader business planning, decision-making, and strategy, directly supporting SpaceX’s leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Our team is lean and dynamic, supporting several subgroups: supply chain, engineering, manufacturing, sales, and growth. We encourage scope increase and variation across subgroups for high performers.

RESPONSIBILITIES:

• Analyze key performance indicators, especially cost per unit, revenue, cost of sales, operating expenses, and capital expenditures (includes developing business models and decision-making tools)
• Provide strategic insights and conclusions based on this analysis
• Guide planning and resource management (e.g., headcount, investment, etc.) for specific verticals within SpaceX, including development of business models
• Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership
• Work with stakeholders to analyze the impact of proposed business decisions (including actual performance) on SpaceX’s business health
• Manage investments/planning for supply chain, sales, manufacturing, and engineering (e.g. return on investment analyses for new technology development, resource planning, marketing)
• Track, report, and proactively manage profit improvement (e.g. design proposals, supply chain initiatives, sales and marketing efforts) on existing products
• Support product development by establishing cost targets and guiding supply chain, sales, engineering, design, and manufacturing decisions towards attainment of these targets (e.g. cost vs. performance tradeoffs)
• Evaluate major CapEx decisions, expansion plans, and business cases on automation, manufacturing scope, insource vs. outsource choices, and location
• Lead manufacturing cost and sales revenue improvement for all products, including feedback on estimated manufacturing costs and revenue potential for future programs, identification of focus areas for cost and revenue improvement, and execution of identified initiatives
• Drive cost and revenue optimization in product development for existing and future products with a focus on establishment and attainment of cost and revenue targets

BASIC QUALIFICATIONS:

• Bachelor's degree
• 1+ years of experience in engineering, manufacturing, product management, operations, FP&A consulting, banking, or entrepreneurship
• 1+ years of Excel or programming experience

PREFERRED SKILLS AND EXPERIENCE:

• Ability to work in an ambiguous environment
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Demonstrated success driving tangible impact/influencing within a broader organization
• Excellent analytical skills (e.g. python, SQL, tableau, power BI, power query, Microsoft Office suite, Excel modeling, or similar data manipulation tools)
• Strong written and verbal communication skills, particularly with senior business leaders
• Experience driving urgency and extreme ownership
• Experience being action oriented and automation forward
• Strong interpersonal skills (e.g. leading a student organization or working successfully in teams)
• Strong analytical and problem-solving skills with attention to detail
• Ability to work cross-functionally with different groups and teams
• Ability to work effectively in a dynamic environment with changing needs and requirements
• Ability to work independently and in a team, take initiative, and communicate effectively

ADDITIONAL REQUIRMENTS:

• Willing to travel between SpaceX and customer sites to support Starlink business operations
• Ability to work extended hours including nights and/or weekends when needed

COMPENSATION AND BENEFITS:

Pay range:
Business Operations Analyst/Level I: $75,000.00 - $95,000.00/per year
Business Operations Analyst/Level II: $90,000.00 - $115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.