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Director, Policy & Safety Communications



Marketing & Communications
Multiple locations
Posted on Tuesday, July 2, 2024

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Comms Team is responsible for conveying Snap’s mission, vision and values to core audiences within our community, which include Snapchatters, advertising partners, content partners, investors, policymakers, and Snap team members. This passionate team works hard to show the world what makes Snapchat the best platform for communication and storytelling, and to ensure the narratives about the company, its people, and its products are accurate and compelling.

We’re looking for a Director to lead our policy and trust & safety communications team.

What you’ll do:

  • Lead all policy and related communications strategies to shape and protect the reputation of Snap among key stakeholders, including policymakers, safety advocates, and more.

  • Run a US-based policy communications team across LA, DC and NY, and guide our non US comms team members to ensure tight alignment with the global strategy and desired outcomes.

  • Develop and drive meaningful public affairs campaigns that support Snap’s business goals.

  • Support Snap’s policy team to educate and advance Snap’s position on emerging and established policies and government regulations.

  • Partner closely with leaders across Snap’s policy, legal, platform safety, platform integrity and other teams to drive positive impact for the business, our partners, and Snapchatters.

  • Lead our rapid response program to ensure media and other thought leaders have access to accurate and timely information.

  • Manage high volume, fast paced litigation environments in collaboration with Snap’s legal team.

  • Collaborate with a close-knit global communications team to help support our communications priorities.

Knowledge, Skills & Abilities:

  • Strong command of the media, policy and cultural landscape, with experience working with senior stakeholders

  • Deep knowledge of tech policy issues, with in-house experience, preferably at a publicly traded company

  • Intellectual curiosity and a willingness to experiment in order to learn and identify creative solutions

  • Strong leadership skills

  • Ability to thrive in a fast-paced environment and independently manage multiple complex projects simultaneously

  • Ability to build strong working relationships cross-functionally and across different time zones

  • Ability to balance critical thinking with tactical execution and attention to detail, in the face of frequent inbound enquiries and other requests

  • Excellent news and overall judgment, as well as exceptional writing and communications skills

  • Able to serve as a Snap spokesperson as needed

Minimum Qualifications:

  • BS/BA degree or equivalent years of experience

  • 10+ minimum years of experience in communications or public relations

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!


In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $244,000-$366,000 annually.

Zone B:

The base salary range for this position is $232,000-$348,000 annually.

Zone C:

The base salary range for this position is $208,000-$311,000 annually.

This position is eligible for equity in the form of RSUs.