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Senior Software Engineer, ServiceNow

Sirius XM

Sirius XM

Software Engineering
Michigan, USA · Michigan, USA · United States
Posted on Tuesday, June 11, 2024
Who We Are

SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How You’ll Make An Impact

This role will develop compelling solutions on the ServiceNow platform, with a focus on user experience and automation. Drive usage of SNOW across the organization by building a best-in-class architecture and UI. Design and implement SNOW technologies to meet and exceed the needs of SiriusXM. Support, improve, and iterate on the platform with an exceptional team of engineers and business stakeholders.

What You’ll Do

  • Take ownership of product iteration for a variety of internally developed tools and applications to align with evolving business needs
  • Collaborate on the development of new applications and modules drawing upon technical expertise to make design recommendations for application UI and workflows
  • Partner effectively with system administrators to build new solutions, manage regular patching/upgrade schedules, and quickly address backlog of enhancement requests
  • Build workflows and write automated scripts
  • Effectively integrate with 3rd party applications utilizing Web APIs (REST/SOAP, RestMessageV2, Flow Designer, Data Stream, Scripted REST API, File Imports, Spokes)
  • Build and deploy required enhancements to the ServiceNow Platform
  • Identify system deficiencies and recommend effective solutions
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  • Maintain update set consistency across development, stage, testing, sandbox, and production environments
  • Participate in ongoing production support and end user support

What You’ll Need

  • 5+ years of experience building software with JavaScript, Relational Databases
  • 3-5+ years of extensive ServiceNow development experience
  • ServiceNow certifications preferred (Administrator, Application Developer)
  • ServiceNow Flow Designer expertise
  • Experience with ITSM, HRSD, ITOM, Employee Service Center, Studio, and App Engine Studio
  • Experience utilizing Postman for testing and documenting various APIs
  • Experience building custom applications on the ServiceNow platform
  • Experience implementing systems using the Agile/Scrum methodology
  • Self-learner, independent, and have outstanding problem-solving skills
  • Excellent written and verbal communication skills

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $121,000 to $166,050 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.