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Director, Systems Engineering - Atlassian

Sirius XM

Sirius XM

Software Engineering
New York, NY, USA
Posted on Friday, June 7, 2024
Who We Are

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How You’ll Make An Impact

This position will provide technical leadership and management of the Atlassian engineering team and products. You will drive the Atlassian Datacenter roadmap and architecture across the organization to ensure an implementation of best-in-class, highly available, secure Atlassian platforms including JIRA, Confluence, Tempo, Bitbucket and other associated plugins. Provide oversight of the design, maintenance and enhancement of best-in-class Atlassian technologies and governance policies in line with the goals of SiriusXM. This leader will also identify and evaluate opportunities for new technologies, like cloud platform and AI, as well as partner with internal business users to identify needs around reporting, custom integrations, and other development needs. The ideal candidate will possess a strong technical background in Atlassian products, exceptional leadership skills, and a strategic mindset to drive innovation and efficiency within our engineering team.

What You’ll Do

  • Lead and mentor an agile, geographically distributed team of Atlassian engineers and administrators responsible for the delivery of Atlassian services across the enterprise
  • Design and provide oversight over the global Atlassian environment and roadmap
  • Evaluate emerging technologies for potential integration with our Atlassian ecosystem, and provide recommendations for adoption
  • Provide leadership, roadmap and activity planning, and technical guidance to produce required deliverables and meet project milestones
  • Build strong partnerships with Product and Technology leaders across the organization, including leading the Atlassian Council
  • Build new Jira projects, integrations, and author workflows based on user requirements
  • Perform advanced troubleshooting tasks on Atlassian nodes including resource utilization and stack trace analysis
  • Manage the Confluence environment and create spaces, pages, page templates as necessary
  • Manage roles and permissions for tools according to functional areas, production processes, projects teams
  • Manage the implementation of Tempo time tracking plug-in and associated financial and compliance reporting
  • Ensure system availability of all Atlassian tools based on defined SLAs
  • Handle service ticket queue to ensure timely resolution for end user issues
  • Oversee the creation of comprehensive documentation and training materials to support end-users and administrators of Atlassian technologies.
  • Manage relationships with Atlassian and third-party vendors, ensuring optimal support and collaboration

What You’ll Need

  • Bachelor’s degree in Computer Science, Computer Engineering, related technical disciplines or equivalent practical experience
  • 10+ years of experience in Systems Engineering, Administration, and Architecture
  • 7+ years of experience administering and supporting Jira and Confluence in a large enterprise environments
  • 5+ years of experience leading Atlassian engineering teams
  • In-depth knowledge of Atlassian products and plug-ins, along with proficiency in related technologies such as Java, JavaScript, SQL, etc.
  • Experience with Atlassian Datacenter and Cloud products
  • Proficient in ScriptRunner / Groovy / JQL
  • Ability to balance user requests and business needs against established JIRA governance best practices
  • Knowledge of user authentication, authorization and claims processing, as well as Identity management products and protocols
  • Knowledge of SDLC framework and best practices, as well as agile project management approaches
  • Knowledge of and experience engineering various operating systems and protocols across both Windows and Linux platforms including but not limited to: Windows Server 2019, 2018, 2016, 2012. Linux RedHat Enterprise, Cento OS, Ubuntu, Debian and similar or related technologies
  • A thorough understanding of and experience utilizing systems engineering protocols and concepts – DNS, DHCP, ADFS, Modern Auth. and similar or related technologies
  • A thorough understanding of the different enterprise grade cloud-based technologies and platforms, and a deep understanding of when to utilize cloud and when to utilize on premise solutions
  • Proven ability to collaborate cross-functionally with business stakeholders, IT teams, and external vendors
  • Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders
  • Must have legal right to work in the U.S

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $163,300 to $220,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.