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Senior Software Engineer, Ecosystem Reliability Engineering

Sirius XM

Sirius XM

Software Engineering
United States
Posted on Tuesday, November 21, 2023
Who We Are

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How You’ll Make An Impact

This is an opportunity to join a team and optimize the user’s experience through analyzing the entire ecosystem. Via the identification of areas of improvement and root cause analysis will help scale reliability efforts across platforms reaching millions of users.

To be successful in this role, you need to be a strong engineer; always striving to solve complex problems at scale. Preferably have a strong background in distributed services as well as client architecture.

What You’ll Do

The Senior Software Engineer on the Ecosystem Reliability Engineering team will execute the technical vision and solutions for Reliability Engineering. This team is responsible for improving the application experience, reliability, and decreasing acceptable error margin. We are hyper-focused on mitigating reliability risk in product launches, feature rollouts, and geographic expansion. The team is also responsible for improving the reliability, performance, and user experience across the suite of products.

What You’ll Need

  • 4-5+ years of software development experience.
  • Advanced knowledge of systems applications and hardware, server architecture, operating platforms, Cloud technologies, and internet and web applications.
  • Reliability efforts and initiatives in a technical organization.
  • Cross-functional work with teams of different expertise.
  • Service Reliability/Operational experience running large scale high-performance systems Internet services.
  • You can write reliable and understandable code in Java, JavaScript, Scala, or other languages.
  • Comfortable analyzing various logs (HTTP Archive, and various client/service logs).
  • Ability to query and visualize data using Datadog, Elasticsearch, CloudWatch or similar.
  • Defines the processes used in identification of the root causes of operational issues and leads root cause analysis; resolves problems and/or recommends solutions for implementation by others.
  • Oversees the development and implementation of tools, automation, and scripts to facilitate multiple platform maintenance, operational efficiency, reliability, and administration.
  • Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $87,200 to $160,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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