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Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

Unlock your Altus Experience!

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

Job Summary
Altus Group is hiring a new Director in the Chicago area to deliver on the service line's business objectives; align the office/team's priorities to the service line's objectives; meet revenue targets; drive efficiency initiatives to contribute to margin improvement; expand and strengthen our brand in the market; and drive a high performance environment. This position is a hybrid role with in-office expectations.
Key Responsibilties:

• Client service, retention and expansion - Protect, renew and expand existing clients. Maintain $750K book of business and increase revenue through scope expansion and cross selling into other tax offerings.
• Set and uphold standards for service. Perform regular check-in meetings with clients and demonstrate to managers and consultants how to drive scope expansion and cross selling opportunities through partnership with directors in other areas of US Tax.
• Build brand and local/expertise market share- Contribute to thought leadership, networking opportunities, speaking opportunities, webinars and social media to build self brand and Altus brand.
• Take ownership of campaigns and initiatives in your local market or expertise and drive timely execution.
• Track activity and ROI for continuous improvement. Support sales team as subject matter expert on sales meetings, timely and effectively.
• Optimize process, technology and resources to drive efficiency - Lead by example with full adoption of processes, technology and standards for consistency and improvement across Tax.
• Identify opportunities for process or efficiency improvement and take action. Help team members understand the business purpose and how to manage through the process with positivity.
• Practice management - Closely monitor case status for high accuracy in forecasting, timely adjusting for material wins or misses. Monitor consultant and analyst workload for balance and optimal utilization.
• Hold team members accountable for responsive, timely and accurate updates to all internal systems that affect internal reporting and client reporting.
• Performance management - Develop analysts and consultants through teaching and shadowing opportunities and continuous feedback. Mentor and coach on career path and development opportunities. Drive engagement through positive and strong communication. Demonstrate and hold others accountable to Altus' values.

Key Qualifications:

• Leadership and management scope experiences, managing a group of employees.
• Expert in Property Tax
• Minimum of 7 years working with Property Tax including Real, Personal and Complex Property Tax.
• Previous work experience of high influence with negotiating and engagement in the service delivery to clients, prospects, appraisers and attorneys.
• Strong project management skills.
• Strong people management skills.

What Altus Group offers:

• Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health.
• Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
• Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Applicants with disabilities may contact Altus Group to request and arrange for accommodations. If you need accommodation, please contact us at accessibilityusa@altusgroup.com or +1 888 692 7487.

We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.