Collections Analyst
Rappi
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!
Do you want to know why Rappi?
⭐️ WE SEE OPPORTUNITIES where others see problems
⭐️ WE SEE CLOSE where others see distance
⭐️ WE SEE ADRENALINE where others see pressure.
Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.
Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡
Check out how it will impact our ecosystem:
The Financial KAM will be responsible for managing all financial aspects of the Rappi-Clientrelationship. They will ensure timely and accurate invoicing of services and collection
processes and provide due client support when necessary.
They must coordinate with internal and external stakeholders to make sure all relevant
information is available and eventually solve discrepancies. The Financial KAM
is accountable for ensuring data accuracy and accelerating cash conversion.
As part of Rappi, you will be responsible for:
The Financial KAM will be responsible for managing all financial aspects of the Rappi-Client relationship. They will ensure timely and accurate invoicing of services and collection processes and provide due client support when necessary. They must coordinate with internal and external stakeholders to make sure all relevant information is available and eventually solve discrepancies. The Financial KAM is accountable for ensuring data accuracy and accelerating cash conversion.
Good and now, what are the requirements for me to be part of this neon universe?
CASH CONVERSION
● Timely convert delivered value into collectable bills, ensuring proper tracking of delivered vs invoiced amounts. ● Ensure invoices are being issued according with all our client’s needs ● Ensure clients receive and accept their invoices in a timely manner ● Maintain control and track invoice status according to client complexity (invoice upload to portal and good receipt verifications) ● Keep track of factoring operations ● Proactively manage cash collection risk with the OTC team ● Follow up with clients on outstanding payments ● Negotiate settlement agreements when necessary ● Manage bad debt
CLIENT MANAGEMENT
● Build and maintain strong relationships with clients and internal stakeholders based on trust, transparency and fulfilled commitments. ● Ensure fluid and seamless communication with client in all financial matters ● Effectively answer inquiries and requests from clients ● Liaise with internal teams to resolve client-specific blockers ● Periodically sent balance due follow-ups to clients ● Coordinate with internal teams (Sales, Legal, Ops) to gather all relevant information
RECORDKEEPING
● Manage client knowledge information: contacts, invoicing instructions, specific needs, financial cut-off dates, etc. ● Validate all negotiations that require invoice and collection activities ● Review and approve documentation (sales docs, POs, conciliations) required for invoicing ● Keep proper and accurate records of client transactions, information and interactions ● Gather feedback from client interactions to inform system or process adjustments ● Onboard rappi as supplier with our clients ● Keep our systems up to date with all relevant information
Worker type:
RegularCompany:
Rappi Technology ColombiaFor more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q
we are waiting for you to build and deliver the magic together! #Rappi 🧡