Job Description

• Sales Administrators contribute to customer satisfaction by ensuring regular and proactive communications as part of the administrative management of contracts and orders
• They act as the interface between customers, the Commercial Department, Programs, Production/MRO, Supply Chain and Finance. They help cascade contractual objectives and coordinate the orders management through to billing. They assist with the resolution of disputes arising from outstanding bills

Objectives & Mission:
Sales Administrators produce and/or use and/or complete reports and process indicators. They help ensure that the company's objectives are achieved, especially in terms of administrative processing of orders, delivery performance (OTD, SPT, TAT) and billing

Job Requirements

REQUIRED SKILLS & QUALITIES
Knowledge
• International sales (Incoterms, multicultural approaches, etc.)
• Working knowledge of English/other languages
• Logistics (export, customs, etc.)
• Taxation, accounts and financial (VAT, pricing management, etc.)
• Export control
• Civil and/or military regulations
• Sales contracts

Skills
• Personal skills/soft skills
• ability to work unassisted
• diligence and methodical thinking
• dynamic, responsive, proactive approach
• ability to anticipate and adapt
• excellent interpersonal skills, good communicator, empathy, active listener
• service and customer relations oriented
• availability and flexibility
• versatility
• ability to manage priorities, cope with stress and maintain perspective
• good team worker
• ability to analyze and synthesize information
• Professional skills/know-how:
• management and ERP tools (SAP, Movex, etc.)
• customer portals (AirSupply, Exostar, In-Share, Aeroexchange, etc.)

Travel:
Less than 5% with potential for international travel

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.