Job Description

The Operations Technical Support Manager is accountable for implementing strategies to optimize workflows, reduce costs and enhance overall operational performance.

• Accountable for the implementation of technical improvements to deliver operational performance targets
• Responsible for managing the operational expenditure of equipment and tooling in line with budget
• Management of 2 direct heads


• Initiate, develop and execute operational improvement through problem solving and technical innovation
• Lead assigned projects to meet defined targets, timeline and budget
• Ensure technical equipment and machinery are operational and efficient
• Identify single point failures within factory equipment and tooling and develop a roadmap to eliminate
• Implement and maintain an effective tooling management system
• Make recommendations for OPEX and Capex expenditure and ensure tracking to set budgets
• Provide technical support to the operations team, ensuring that the processes and systems run efficiently
• Use performance data to identify trends and issues, make and execute recommendations for improvements
• Communicate effectively with all key stakeholders to ensure appropriate support for technical improvements
• Develop and implement health and safety practices to ensure a risk-free and safe work condition
• Conduct risk assessments to analyse risks and operational hazards and ensure actions are take
• Lead and coach direct reports to achieve high performance and defined development goals
• Deploy site policies and procedures effectively and ensure full adherence by the team
• Maintain an up-to-date knowledge of technical processes, functions and requirements.

Job Requirements

• Degree of equivalent in mechanical, electronics or production engineering
• Tenacious approach to continuous improvement with proven ability to identify, develop and implement improvements that deliver increased operational performance
• Able to demonstrate an understanding of statistical process control, process FMEA's and lean manufacturing
• Excellent knowledge of and a champion of the latest manufacturing techniques
• Good financial understanding with an analytical approach
• Excellent planning and organisation skills
• Good communicator (verbal and written) and ability to influence at all levels of the organisation
• Results focused with experience of managing to agreed measures of performance and to tight deadlines

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.