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Field Service Representative (m-f-d)

Preligens

Preligens

Hamburg, Germany
Posted on Jul 1, 2025

Field Service Representative (m/f/d)

Published
Company : Safran Engineering Services Job field : Customer services and support Location : Hamburg , Germany Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 3 years Professional status : Technician Spoken language(s) : German Fluent English Fluent
# 2025-160016
Published

Job Description

Mission:
Provide on-site Support at airframer final assembly Line in Hamburg on landing gears, wheels, brakes and landing systems. You will represent Safran Landing Systems in front of the customer and deliver a professional corporate image in line with Safran company standards.

Role & responsibilities:
As a Field Service Engineer, your main task will be to prepare, perform and record interventions on aircraft such as:
- Inspection of damages or faults reported by the customer
- Rework or replacement of parts and equipment
- Embodiment of design changes and specific upgrades
- Demonstrate the conformity of our equipment to the customer when applicable
You will be part of a team of 10 Field Service Engineers working in a two shifts system and reporting to the local SLS Team Manager. You will ensure an effective communication within the team and with the production sites in France and England.
As a side activity, you are responsible of one activity such as the management of the tools, spare parts, quarantine or consumables for the whole Hamburg team.

Environnement:
The SLS office is located near the customer site, in a dedicated and recently renovated Safran building with all needed convenience (open space, kitchen, meeting room, changing room, shower, parking for bikes and cars,…).
A workshop is at the disposition of the team for the storage of spares and tools as well as several company cars to drive to the customer site.

Job Requirements

At least 2 to 3 years' experience as aircraft technician or in a similar position
Ability to read and understand drawings, manuals, and other technical documentation
Good understanding of mechanical & hydraulic products
Customer oriented
Strong interpersonal skills and ability to work well in a team environment. Ability to adapt to continuously changing work conditions while ensuring safe work practices
Autonomous and reliable
Good physical condition and manual dexterity
Familiarity with IT tools and digital best practices
Driving License

But what else? (advantages, specific features, etc.)

2-shifts organization
Occasionally on-call support
Several short trips in Europe during the training period

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.

Locate your future workplace

Hein-Sass-Weg 36 21129

Hamburg

Germany

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100,000
employees worldwide
27
Number of countries where Safran is located
35
business area families