Job Description

- The Senior Field Engineer shall be required to undertake following tasks on various Navigation and Opto-electronic equipment in service in India:

o Routine regular visits to customer sites for assessment of health of the installed equipment and associated Test Benches and technical support thereof
o Joint Receipt Inspection as well as preventive and corrective maintenance for selected equipment
o Support in Installation and commissioning of equipment (either independently or with assistance from SE&D, France) on case to case basis
o Execution of acceptance tests and trials of equipment and test benches as part of ongoing contracts.
o Training to customer on operational and maintenance aspects on as required basis.
o Hardware and software upgrades/updates as issued from SE&D, France
o Assist SE&D France for demonstration/evaluation of new products and or program.
o Helpline management for customer support through Phone, E-Mail
o Edition and submission of reports giving clear onsite picture immediately after completion of a mission.
o Providing periodic reports as decided from time to time.
o Execution of AMC and CAMC for SE&D equipment particularly EOIRST, Periscopes and repair facilities thereof. This will involve assisting Delhi office in conclusion of AMCs for constituent equipment/test benches of repair facility, associated logistics support and administrative activities including liaison with Indian Customs, dedicated Freight Forwarder and on/off site customer logistics organization (Matarials Organizations, Weapon Equipment Depots).
o Facilitating, local monitoring and logistics support on already concluded and ongoing RC, RRC for P-75 opto-elctronics execution along with SE&D France.
o Take part in execution of ongoing upgradation program for Periscope for P-75 with BEL and SE&D France.

Job Requirements

Sound customer service skills
Ability to work in an international environment
Team player
Available and flexible

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.