Job Description

PRINCIPAL ACTIVITIES / REPONSIBILITIES


 Has a complete vision of the engine maintenance operations flow and takes all decisions and actions necessary to fulfill the commitment to the customers and to the shop's production planning.

 Reports on the maintenance operations evolutions to the internal and external stakeholders. He/she is the prime interface for any questions from leadership as to engine status and is accountable for raising critical items/help needed to program team / leadership.

 In the event investigations or sick bays are required, he/she ensures that the decisions taken are in line with the commitments made in terms of TAT and cost.

 Ensure initial workscope and extension are compliant with the process and program's guidelines.

 Act as the industrial operations representative within the Customer Team. He is the main interface between the customers and the shop. He makes sure that the shop receives and reports all the information needed. An Engine Owner Lead, appointed per Customer, coordinates any communications and Customers requirements across Safran Aircraft Engines MRO network.

 Organize Customer visits in shop.


 Validate industrial gates are passed

 Track invoicing delays and quality standard compliance in line with contract obligations.

 Drive Risk analysis and associated mitigation plan for wing-to-wing maintenance operations.

 Drive the engine maintenance costs and therefore contribute to the contract profitability optimization.

 Follow up commercial disputes and ensure resolution with customers.

 Based on lessons learnt, works best practices to allow quick and smooth hand-offs among several stakeholders.

Job Requirements

REQUIRED SOFT SKILLS:

 Highly effective communication and project management skills
 Strong organizational and time management skills
 Computer Skills - Microsoft Word, Excel and Powerpoint
 Self-starter with ability to work under pressure to deliver targets on time
 Cross-cultural experience and ability to work in different cultures with successful outcome
 Able to work independently, meet tight deadlines and work under pressure with minimum supervision.

REQUIRED EDUCATION:

 Bachelor's Degree (BE / B.Tech in Mechanical / Aeronautical)

REQUIRED EXPERIENCE:

 Minimum: 5 years in operations, engineering or customer service in Aerospace Industry on CFM56 / Leap engine.
 Preferred: 8+ years in operations, engineering or customer service in MRO Aerospace Industry.
 Worked on CFM56 / Leap engines.
 Technical knowledge on aircraft engines

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.
* CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace