Job Description

Job Summary:
As a Staff Program Manager, you'll oversee the delivery and performance of our Programs and Services, while building strong customer relationships. From program inception to delivery and beyond, you'll manage multiple projects, collaborate across departments, and ensure projects stay on track. You will have an opportunity to partner with cross-functional groups to ensure a successful delivery of our IFE products and services. If you're ready to drive innovation and be a key player in our Customer Management organization, this role is for you.

Team Summary:
Our Program Management team prioritizes customer relationships, operational excellence, and attention to detail. We focus on understanding our RAVE Systems (Products) and Internal systems to deliver efficient solutions. Each team member plays a crucial role, impacting our overall performance. Together, we work collaboratively to achieve our goals and deliver exceptional results.

Duties and Responsibilities:
▪ Manage design installation and development processes from program inception to product delivery
▪ Prepare and analyze data to understand program progress and financial contributions
▪ Understand programs' cost justification, recommend priorities and generate schedules
▪ Drive project schedule and adjust execution strategies for on-time delivery
▪ Daily management of programs and proactively identify areas of opportunities and risks
▪ Represent the company in customer meetings and provide management with insights

Job Requirements

Preferred Qualifications and/or Education:
▪ Bachelor's Degree or equivalent experience in a related field
▪ 10+ of experience in a program or project management role
▪ 5+ years of experience managing and delivering complex programs within the aerospace industry
▪ 5+ years of experience in a Senior (or above) program management role with
demonstrated ability to influence technical direction and contribute to strategic decision-making
▪ Experience with the delivery and management of products and services
▪ Experience with fostering strong relationships with external customers
▪ Experience with project management scheduling, and delivery
▪ Experience working with cross-functional groups

Soft Skills:
▪ Strong written and verbal English communication skills
▪ Must be able to lead teams
▪ Must have customer relationship skills
▪ Must be proactive, organized, and detail oriented
▪ Ability to resolve problems in a positive manner
▪ Ability to accomplish multiple tasks
▪ Ability to work independently, with minimal direction
▪ Ability to use discretion and independent judgment when making decisions on behalf of the company
▪ Ability to prioritize, stay organized, be a team player, and have an ambitious attitude
▪ Proven ability to communicate to Executives and Senior Leaders of a Customer
organization