Job Description

Northwest Aerospace Technologies (“NAT”), a Safran Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the United States. Focusing on commercial and military aircrafts, NAT provides first class services in design, engineering, quality, certification, and manufacturing for a variety of Blue Chip customers.

The Sales Manager is responsible for developing and implementing sales strategies to maintain and grow identified customer base. The Sales Manager is responsible to manage day-to-day customer relationship with the primary goal to support the business, increase intake order rate, promote the services, negotiate new agreements, review current agreements, as well managing the day-to-day sales operations such as submittal of proposals, sales reporting and pricing.

• Support Sales P&L for the selected account(s) to ensure annual business targets are met
• Develop and manage customer relations. Identify and cultivate new customers resulting in new business opportunities, increase order intake and improve top line performance
• Interface as the primary customer contact person for the selected accounts
• Implement sales strategies and provide feedback on its implementation to management for potential adjustment
• Identify and lead short, medium, and long-term sales opportunities for the identified division/site.
• Support in the generation of technical and commercial proposals and the development of the business case in support of each sales campaign
• Manage and follow-up programs from response to request for quotation until final delivery of integration kits
• Generate Sales reports for internal and external communications
• Actively participate in product development meetings and brainstorming activities focused on customer satisfaction
• Interface, survey, benchmark and develop plans to increase current business and develop new business opportunities with established customers
• Lead and participate in forecasting and budgeting exercises. Provide detailed sales forecasts for monthly production outlook and annual sales plan
• Ensure efficient and effective response to customer inquiries by working closely with other departments (i.e. engineering, production, planning and contracts) to develop a cohesive and cross-functional team to support the customers' needs
• Organize and conduct presentations of company products, services and capabilities to current and prospective customers, organizations and trade shows as required
• Organize company participation in and attend customer meetings, as required
• Coordinate with Customer Support to determine customer contractual obligations in regards to initial provisioning and aftermarket issues
• Monitor compliance with customer requirements and remain pro-active in dealing with customer inquiries on both technical and commercial matters

Complementary Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that”.

Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 11,000 employees at 36 sites. Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand. Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry.

Discover Safran Cabin through our videos: Safran Cabin (safran-group.com)

Job Requirements

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Education: Candidate must have an engineering degree or equivalent technical degree. Alternatively, a B.S./B.A. degree in a related field and a minimum of three to five years sales or marketing experience.

Experience: Minimum of 3-5 years of experience

Computer Skills:

• Advanced knowledge of MRP systems, specifically LN preferred.
• Advanced knowledge Microsoft Office (Word, Excel, Outlook, PowerPoint)

Other Skills:

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to respond to customer inquiries or complaints from customers, representatives, or members of the business community
• Through knowledge of interiors market, including specific customer familiarity and personal contacts,
• Familiar with financial models and have a basic understanding of accounting
• Excellent customer service skills
• Excellent personal and intuitive skills to develop and maintain personal relationships with customers and fellow employees
• Effective oral and written communications skills
• Demonstrated ability to handle multiple projects and assignments with attention to detail
• Problem solving, well organized, detailed oriented and accurate.

Preferred Qualifications/Skills: (not required)

• Engineering degree

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.

Specificity of the job

Travel would be 25% first year, increasing up to 60% annually in second year.