Job Description

Location: Twinsburg

Job purpose:
The Program Manager works in cooperation with other program managers as part of the program team led by a local Senior Program Manager. The Senior Program Manager allocates the management of one (or more) of the programs in her/his scope to the program manager.

Dimensions:
The Program Manager is accountable for achieving program objectives from contract award (PROMPT S3 milestone) to retirement from service (PROMPT S12 milestone). This requires ensuring the global coordination of all activities in order to:
•Guarantee that the development/design phase is implemented in conformity with the contract
•Deliver expected program financials as defined in the Medium Term Plan (MTP)
•Ensure consistency and performance to the customer's expectations
•Limit risk exposure generated by program activities
•Ensure the smooth transition to serial production by coordinating upstream industrialization. Produce and maintain manufacturability of the system, monitoring the supply chain for any risks or issues
•In production activities, monitor any technical or engineering issues from the customer and coordinate activities with the through life support engineering group
•Support and lead all change of scope activities associated to the allocated program(s)
During Bid and proposal phase (PROMPT S1 to S2 milestone), the program manager supports the bid process. The program manager validates recurring cost (RC) and non-recurring costs (NRC) estimates and associated assumptions to ensure the delivery of a sound business case at the contract award (PROMPT S3 milestone).
During any R&T phase (Internal R&D), when coordinating an R&T program, the program manager is responsible for setting associated schedule, milestones and budget.
For R&T programs, the program manager works closely with sales and marketing to develop sound technology roadmaps and a channel into the market. As the R&T activities fall outside of the formal development process, the Program Manager develops and applies an appropriate management plan inspired by (but not strictly conforming to) PROMPT during the R&T phase. The Program Manager is in charge of managing the Technology Readiness Level and Manufacturing Readiness Level during R&T phase.
The order of magnitude for is role is:
•A yearly budget between 1 & 5 M$
•A yearly revenue between 1 & 10 M$
•Direct contact with one primary customer and one or more smaller accounts
•Management of activities involving multiple countries
•Management of a complex develop

•Must be legally authorized to work in the US without company sponsorship. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. person within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. “Green Card Holder”), Political Asylee or Refugee

Complementary Description

Principal accountabilities:
-Manage customer satisfaction, profitability of business plan and control the risk level on a program
-Lead the cross-functional and multicultural integrated program team (IPT) in charge of the project. Fully understand the project mgmt methodology (mgmt of costs, deadlines, quality, etc.) and implement it as part of a program activity.
-Leads program status meetings internally and with the customer; anticipate and manage difficulties in advance. Assess and manage program-related risks. Implement specific methods to analyze and process risks, based on quantitative and qualitative risk assessment.
-Ensure application of the program management process for the program
-Participate to construction and approval of the program's business plan during bid phase (S1 to S2)
-Build the program level MTP with support from the business
-Monitor program performance
-Ensure clear and consistent program reporting (internal and external)
-Ensure efficient steering of a program
-Ensure deployment of efficient corrective action in case of any drift on a program
-Organize program reviews (and PROMPT milestone for program in development or in service)
-Support Program audit on a program where required
-anticipate in the improvement of the program process.

Job Requirements

Key performance measures:
1) Compliance with MTP figures in terms of program yearly revenue and program yearly budget. 2) Less than 10% of customer score cards reflecting a poor score for customer satisfaction (criteria a are OTD, OQD, TTGF, adherence to customer schedule) 3) PROMPT Milestone reviews held on time with proper preparation.

Knowledge, skills and experience
Education / Experience:
•Bachelor's degree or equivalent combination of relevant education and work experience that will allow successful performance of job expectations
•Strong track record with proven experience, including experience leading cross-functional teams
•Experience of working within a matrix organization
•Experience within an Engineering environment is strongly preferred
•Aerospace and/ or defense program management experience strongly preferred
•Training and experience in applying Program Management standards and tools to a business. (Program planning, monitoring and control, integrated program management and risk management).
•Must understand constraints of operational activities (order fulfilment process, Turn Around Time, procurement cycle, operational learning curve, efficiency, production burden, cost escalation)
Skills:
•Leadership Skills strong leadership and the ability to interface with cross-functional disciplines; using strong interpersonal skills to drive tasks to completion
•Project/program management: Fully understand the project management methodology (management of costs, deadlines, quality, etc.)
•Emotional Skills: Self-motivated with problem solving and decision making skills. Emotionally resilient and able to work effectively against demanding targets in a complex, multi-disciplined environment
•Negotiation Skills: Ability to conduct negotiations internally or externally with customers, partners, competitors, etc. and reach consensus, in line with program objectives
•Customer Management: Ability to establish a relationship of trust with customers and stakeholders. Experience of converging on the needs of all parties in the form of shared and mutually acceptable solutions.
•Autonomy: Ability to manage a team, organize activities and make decisions without supervision.
• Delegation: Ability to create confidence with the team and empower the team to manage programs
• Communication: Ability to deliver a synthetic and clear communication in a respectful manner.
• Financial: working knowledge of Program / Business finance: Gross Margin & EBIT, Capitalization and Revenue Recognition, NPV & IRR.

Work Experience – Technical Knowledge:
In addition to meeting the education requirement, this position requires an additional 5 years experience in a project, product or program team environment being in one or a combination of the following:
o Managing programs (program manager).
o Product manager or technical project Manager directly interfacing with customers and having some level of technical interface

Specificity of the job

Decision Making Authority
The Program Manager has authority on
•Tactical management of customer
•Budget allocated to the program
•Creating and managing the risk mitigation plan

This description has been designed to indicate the general nature & level of work performed by an employee within this position. The actual duties, responsibilities & qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data, or other legally protected status. Safran Electrical & Power is committed to working with & providing reasonable accommodation to individuals with physical & mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call 330-487-2000. We will decide on your request for reasonable accommodations on a case-by-case basis.