Sales Operations Specialist
ORBCOMM
A little bit about the role:
The Sales Operations Specialist will have the opportunity to improve the workflow of the sales opportunity, pipeline, projection, and order processes. This role acts as a liaison between company stakeholders including business development, revenue operations, and the order entry team. The ideal candidate has a passion for behavior change, process improvement, and administrative prowess in a fast-paced environment. This role will be based in Sterling, VA or Ottawa, CAN and will report to our VP & GM, Heavy Industries.
Roles and Responsibilities:
Sales Opportunity Audits:
- Validate new customer setup in Salesforce including the validation of proper approval documentation, customer contracts and customer access portals.
- Review pipeline for non-compliant opportunities.
- Lead webinar training sessions as needed.
- Review with the Revenue Operations all hardware forecasted from the pipeline
- Provide sales pipeline analysis as needed.
Commission Support:
- Provide support in the administration of the Sales Incentive Plans amongst the sales team in conjunction with the Sales and Revenue Operations leadership.
- Create and collect the signed commission plans, run the commission calculations in conjunction with finance, and run the quarterly commission statements.
- Maintain all final commission materials.
- This role requires strict confidentiality due to the nature of the sales materials and data.
Subscription Contracts:
- Create subscription contracts using data provided by the sales team member and verifying the data is the same in Salesforce along with any approvals on price outside the norm.
- Submit the final created subscription agreement to requestor.
- Coordinate with legal regarding any non-standard requirements for a subscription agreement.
Desired Qualifications and Experience:
- Bachelor's Degree +3 years relevant experience OR 5 years relevant experience preferred.
- Experience using Salesforce or other CRM.
- Strong organizational and detail-oriented skills.
- Ability to excel in deadline-driven environments.
- Ability to quickly identify problems and solve them independently with the internal stakeholder.
- Strong professional verbal and written communication skills.
- Advanced skills using Microsoft Suite (Word, Excel, PowerPoint).
About ORBCOMM Inc.
ORBCOMM is a pioneer in IoT technology, empowering customers with insight to make data-driven decisions that help them optimize their operations, maximize profitability, and build a more sustainable future. With 30 years of experience and the most comprehensive solution portfolio in the industry, ORBCOMM enables the management of over a million assets worldwide for a diverse customer base spanning transportation, supply chain, heavy equipment, maritime, natural resources, and government. For more information about how ORBCOMM is driving the evolution of industry through the power of data, visit www.orbcomm.com.
Interested?
At ORBCOMM, we believe that our people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill.
If you are looking for a significant career opportunity and the chance to work for an established, successful, and high growth company, ORBCOMM is the ideal place for you.
We are committed to employment equity. ORBCOMM would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.
ORBCOMM is committed to providing accommodations for persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
