Senior Account Manager, Business Aviation
OneWeb
Connect with Eutelsat Group
Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.
As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.
With Eutelsat Group You’ll Get To:
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Who You Are:
We are seeking an experienced and dynamic Senior Account Manager specializing in Business Aviation to join our team. The ideal candidate will be a key member of our sales team focusing on the Business Aviation Satellite Connectivity market for Eutelsat OneWeb’s Connectivity business, globally. They will need to possess deep knowledge in satellite services with a proven track record within the satellite industry.
In this role, there will be the opportunity to manage and cultivate strong relationships with important and well-established partners and customers. The candidate will be responsible for developing and executing strategies to maximize revenue, strengthen partner/client relationships, and drive the attainment of critical business objectives.
The position will be reporting to the Head of Business Aviation.
What You’ll Do:
- Sales Strategy Development: Assist the Business Aviation Department in strategic planning, account management, and execution of key initiatives to ensure alignment with overall business objectives.
- Partner/Customer Relationship Management: Cultivate and maintain strong relationships with key distribution partners, serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service.
- Business Development: Drive growth initiatives by identifying new business opportunities, including partnerships, alliances and new market segments to expand our market presence.
- Customer Feedback: Gather and relay partner/customer feedback to internal teams to drive continuous improvement in products and services.
- Sales Target Achievement: Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients. Meet and exceed key performance indicators (KPIs) by leveraging a consultative approach.
- Collaboration: Collaborate closely with internal teams, including sales, marketing, product development, and technical support, to ensure seamless execution of partner/client initiatives and projects.
- Market Analysis: Keep up to date on current market conditions to stay informed about industry trends, market developments, and competitor activities to identify opportunities and threats, informing strategic decision-making and business planning.
- Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems.
- Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities.
What it Takes:
- Bachelor's degree in business management, administration, marketing, communications, telecommunications, engineering or a related field.
- Proven track record of success in product management, account management, business development, or sales within the satellite industry, with a minimum of 5 years of experience.
- Ability to work collaboratively in a team environment and across departments.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
- Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs.
- Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions to drive business growth.
- Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications.
- Strong understanding of satellite communications technologies, services, and industry trends.
- Ability to travel as needed for client meetings, conferences, and industry events.
- Proactive approach in resolving problems and issues
Where You’ll Be: US (remote)
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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.