Fleet Solutions Engineer/Virtual US

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

The Solutions Engineer reports to the Director of Solutions Engineering and is responsible for supporting Solera Fleet Solutions (SFS) sales teams with the primary objective of increasing bookings. The Solutions Engineer collaborates closely with SFS Sales Representatives, other Solutions Engineers, Vice Presidents of Sales, Directors of Sales, Business Development, and other internal and external stakeholders to ensure efficient operations and maximize overall sales performance.

The Solutions Engineer works directly with SFS Sales Representatives, prospects, and customers to conduct ROI analyses and develop proposals; manage proof-of-concept initiatives (including route tests and limited pilots or evaluations); deliver detailed product demonstrations; and support technical and sales presentations. Additional responsibilities include providing pre-sales technical and integration support for prospects and customers, supporting account management and pre-sales activities, and collaborating with internal stakeholders (including Customer Service and Professional Services) to ensure successful customer onboarding—particularly for pilot and evaluation engagements.

The role also includes delivering product training to SFS Sales teams (including coordination with internal IT support when applicable), collaborating with Marketing and Product Management to support ongoing product growth and enhancement, and providing occasional field support on behalf of other departments.

What You’ll Do

• Support SFS Sales personnel, processes, and initiatives to maximize bookings:

• Deliver SFS product presentations and demonstrations to prospective and existing customers

• Assist SFS Sales Representatives with pre-sales qualification and opportunity development, as appropriate

• Provide technical pre-sales support related to hardware and software requirements, integrations, and solution design

• Participate in the preparation and review of responses to RFIs and RFPs

• Create, manage, and maintain sales demonstration data across all SFS products, including customized PowerPoint presentations, screenshots, and supporting materials

• Develop, maintain, and deliver targeted product training for the SFS Sales team

Manage and execute proof-of-concept studies (including route tests and pilots) in support of pre-sales ROI analyses:

• Consult with SFS Sales personnel, prospects, and customers throughout study preparation, data manipulation, and execution

• Support the delivery and presentation of study results, including on-site presentations, demonstrations using customer data, and professional documentation of findings

Collaborate with internal and external stakeholders to maximize short- and long-term bookings:

• Work with Product Managers to draft and/or review Marketing Requirements Documents (MRDs) in support of key sales opportunities

• Provide market- and prospect-driven feedback to Product Management, including enhancement requests related to new industry expansion

• Support Product Managers and Product Development teams during new product releases and version updates

• Collaborate with Professional Services to ensure smooth prospect-to-customer transitions and positive implementation experiences

• Partner with Professional Services to support expedited and/or white-glove implementations, including coordination with Senior Project Managers and Implementation Consultants and participation in on-site training or consulting when appropriate

• Work with Marketing to review, proofread, and provide feedback on sales and marketing collateral

• Participate in trade shows and industry events as a representative of Solera Fleet Solutions, as needed

What You’ll Bring

• Four-year college degree from an accredited institution
• Degree in Management Information Systems (MIS), Computer Science, Engineering, or Business Administration preferred
• 1–2 years (3 to 5 for Sr. SE) of experience in application consulting, technical sales support, or a related role
• Strong knowledge of SFS applications and core industry segments, or experience in transportation, wholesale distribution, logistics, supply chain management, or related fields
• Solid understanding of strategic selling concepts, sales cycles, and technical sales processes
• Excellent organizational, presentation, and public speaking skills
• Strong interpersonal and written communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Ability to collaborate with internal stakeholders (Sales, Customer Service, Product Development, Marketing) and external stakeholders (partners, value-added resellers, prospects, and customers) to achieve results
• Proficiency with desktop software applications, including Windows operating systems and Microsoft Office (Word, Excel, PowerPoint, Outlook), as well as related tools
• Strong data analysis skills, including proficiency with Microsoft Excel and familiarity with Microsoft Access, Microsoft SQL Server, and/or related technologies
• Strong analytical and creative problem-solving abilities
• Ability to travel for demonstrations and presentations; approximately 40% domestic travel, with international travel as required
• Results-oriented, adaptable, and flexible

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.