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• Video Reviewing process
• Good communication skills (written and verbal).
• Confidence, good team player, and a quick learner.
• High on Observation and Analytical Skills.
• Ability to concentrate, review videos without distraction to resolution.
• Maintain regular and reliable attendance, flexible with the working schedule.
• Ability to analyze information and evaluate results to choose the best solution and solve problems
• Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
• Conduct quality monitoringAssociate/Analyst – Review Operations