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Senior Solutions Engineer - Insurance

Nearmap

Nearmap

Barangaroo NSW 2000, Australia
Posted on Dec 12, 2024

Company Description

The sky's not the limit at Nearmap.

Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to create meaningful change in the world and propel industries forward. Harnessing its own patented camera systems, imagery capture, AI, geospatial tools, and advanced SaaS platforms, Nearmap stands as the definitive source of truth that shapes the livable world.

Job Description

🌟 Become a Senior Solutions Engineer at Nearmap! 🌟

Are you passionate about insurance, risk analytics, and delivering technical solutions? Do you have a background in insurance, underwriting, or product management, with a knack for solving complex business challenges? If you have a technical mindset and are excited about helping customers achieve uncommon outcomes, we want to hear from you!

Nearmap is a leader in high-resolution aerial imagery, 3D, and AI-powered solutions. We’re looking for a talented Solutions Engineer to join our growing team and work with customers in the insurance and risk management industries. In this role, you’ll help our clients unlock the full potential of Nearmap’s products by providing expert advice and crafting custom solutions tailored to their unique business needs.

What You’ll Do:

As a Senior Solutions Engineer, you'll be at the forefront of transforming how our customers and prospects utilise Nearmap’s Imagery, 3D, and AI technologies. Your role will involve:

  • Consult with Customers: Conduct discovery calls to understand customer challenges in insurance and risk management. Help them identify how Nearmap’s solutions can solve problems and deliver value.

  • Provide Tailored Solutions: Become a trusted advisor by recommending the right products for clients, utilising Nearmap’s Imagery, 3D, and AI technologies, and offering guidance on APIs, custom applications, and data analytics.

  • Support Sales Teams: Collaborate with Account Managers to create customised demos and presentations that speak directly to customer needs, and assist in driving the sales cycle by identifying opportunities for upsell.

  • Build Strong Relationships: Serve as a technical liaison between customers and internal teams, ensuring successful implementation and long-term customer satisfaction.

  • Collaborate Across Teams: Work with Product, Engineering, and Customer Success teams to ensure solutions are tailored and delivered seamlessly. Provide valuable customer feedback to influence product development.

  • Engage with Marketing: Help develop technical content for webinars, trade shows, and other campaigns, positioning Nearmap as the go-to provider in insurance and risk management solutions.

Qualifications

  • Industry Experience: You have a background in insurance, underwriting, or risk analytics, with a strong understanding of how these industries operate. Experience in insure-tech is a big plus!

  • Problem Solver: You’re adept at analysing customer challenges and thinking creatively about how to solve them with data-driven, technical solutions.

  • Stakeholder-Facing Experience: You’ve spent 5+ years in a stakeholder-facing role such as Technical Product Manager, Sales Engineering, or Risk Underwriter, helping businesses use technology to meet their goals.

  • Technical Savvy: You’re comfortable working with technical products and APIs. While GIS or Python experience isn’t required, familiarity with cloud technologies, data analytics, and API integrations is a plus.

  • Collaborative & Communicative: You thrive in cross-functional teams and are an excellent communicator, able to translate complex technical details into business value for both technical and non-technical audiences.

  • Creative Thinker: You think outside the box to develop innovative solutions for complex business challenges and are always looking for ways to improve processes and outcomes.

  • Education: A degree in a technical field such as Computer Science, Data Science, Engineering, or a related discipline would be an added bonus!

Additional Information

Why you'll love working at Nearmap:

  • Impactful Work: Your contributions will directly help customers solve complex challenges, particularly in insurance and risk management, using Nearmap’s cutting-edge technology.

  • Growth Opportunities: Nearmap is a fast-growing company, and we offer plenty of opportunities for you to develop your skills and advance your career.

  • Collaboration & Innovation: Join a team of passionate, like-minded professionals who work together to push the boundaries of technology and deliver powerful solutions.

  • Work Flexibility: We offer flexible work options to support a healthy work-life balance, whether you're working from home or in the office.

We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

  • In addition to your annual leave, Nearmap offers 4 additional "YOU" days to take off quarterly!
  • Parental Leave
  • Access to LinkedIn Learning
  • Wellbeing and technology allowance - added straight into your bank account each month!
  • Hybrid flexibility (for real!)
  • Nearmap subscription (of course!)
  • Fully stocked kitchen with access to all the snacks & kitchen appliances you need
  • Discounts at external food retailers around Australia
  • Catered lunch every Tues & Thurs at our Sydney CBD office
  • Showers available for anyone cycling to work or lunchtime gym-goers at our Sydney CBD office

With us, you can map your career, and see where our journey might take you. With so much complex and interesting work to be challenged and inspired by, you might be surprised by the pathways you find. We’ve got so much more to share with you.

Please note:

  • Successful candidates must have full working rights to work in Australia. Unfortunately, we are unable to sponsor visas for overseas candidates at this stage.
  • Nearmap will be shutdown from 25th December to 6th January. Our team will reach out upon our return.

Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.