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Technical Support Engineer

NanoAvionics

NanoAvionics

IT, Customer Service
Vilnius, Lithuania
Posted on Dec 4, 2025

NanoAvionics team is looking for Technical Support Engineer! In this role, you will serve as the primary owner of our Service Desk operations, ensuring customers receive timely, accurate, and professional support across software and hardware inquiries. You will work directly with satellite operators, engineering teams, and product specialists to troubleshoot issues, resolve incidents, and continuously improve the end-to-end customer experience.

This position is ideal for someone who enjoys solving complex technical problems, communicating clearly, and working collaboratively in a fast-paced aerospace environment. You will also play a key role in customer enablement by preparing and delivering trainings on our mission operations platform, satellite operation procedures, and related tools.